Offering more account management and user-friendly experience at customers’ fingertips
Kinetic Business, a business unit of Windstream, has launched Go Kinetic Business – a new online account management tool and mobile app that offers customers more flexibility and convenience. Previously known as MyWIN Business, Go Kinetic Business boasts a more positive user experience and easy-to-use navigation that allows customers to view and manage their products and services on one platform.
“We understand that our customers want more flexibility and options when it comes to handling their business needs quickly and efficiently,” said Danny Bishop, Kinetic’s vice president of business operations. “Kinetic is dedicated to making investments that directly benefit our customers, from tools like Go Kinetic Business that allow them greater access to their services, to our ongoing $2 billion initiative to drive fiber deeper into the network. We want to be the go-to communications provider for businesses of all sizes.”
Go Kinetic Business brings account management right to customers’ fingertips. The fresh look and more customizable features give Kinetic users the freedom and ability to access, update and manage their business account online – anytime, anywhere.
With Go Kinetic Business, customers can use the dashboard to:
- Easily view and manage services
- View and pay bills
- Engage in live chat with support
- Track orders
- View internet usage and system health
- Manage OfficeSuite® and SD-WAN products
- Open and view support tickets
- Get the latest in special offers
The Go Kinetic Business app is available for download in the Google Play Store or in the App Store and can be accessed online at mybusiness.gokinetic.com.
To learn more, visit kineticbusiness.com.
About Kinetic
Kinetic by Windstream is a business unit of Windstream Holdings, a privately held Fortune® 1000 communications and software company. Kinetic provides premium broadband, entertainment and security services through an enhanced fiber network to consumers and businesses primarily in rural areas in 18 states. The company also offers managed communications services, including SD-WAN and UCaaS, and high-capacity bandwidth and transport services to businesses across the U.S. Additional information is available at GoKinetic.com. Follow us on Twitter at @GoKineticHome.
From Fortune. ©2021 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 1000 are registered trademarks of Fortune Media IP Limited and are used under license. Fortune is not affiliated with, and does not endorse products or services of, Windstream.
Category: Kinetic
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Media Contact
Kerri Case
kerri.case@windstream.com
