Skip to main content

Community Health Systems’ Decade Long Commitment to Patient Safety Featured in NEJM Catalyst

More than ten years ago, hospitals affiliated with Community Health Systems, Inc. (NYSE: CYH) embarked on an important safety journey to deliver better outcomes for patients, reduce risk and liability and build trust in the communities they serve. Since then, the hospitals have achieved and maintained an 89% reduction in their Serious Safety Event Rate.

Today, NEJM Catalyst Innovations in Care Delivery, a peer-reviewed journal from the publishers of the New England Journal of Medicine dedicated to the latest innovations, big ideas and practical solutions for health care delivery transformation, recognized CHS’ accomplishments in an article published in its December issue.

The article chronicles the deployment of specific high-reliability leadership methods, human-error prevention behaviors, and a structured approach to cause analysis that directly resulted in reductions in medication errors, patient falls, healthcare-associated infections, procedural errors and other serious safety events.

CHS was one of the first healthcare organizations in the nation to create an AHRQ federally listed Patient Safety Organization, or PSO, to enable ongoing conversations and data analysis in a legally-protected environment to identify opportunities for continuous improvement. Through the PSO, CHS established a safety base-line in 2012 and began its journey to zero preventable harm.

“The catalyst in our journey to zero preventable harm was in analyzing baseline data for serious safety events and recognizing that preventable patient harm was occurring, similar to other health systems and consistent with reported trends,” says Lynn Simon, M.D., President, Healthcare Innovation and Chief Medical Officer of Community Health Systems. “Our goal became zero events of preventable harm, which we believe is possible and the only acceptable target to align with safety as a core value.”

“Ongoing Journey to Zero Preventable Harm,” authored by Dr. Simon and CHS Vice President and Patient Safety Officer Terrie Van Buren, details the numerous safety processes, training initiatives, behaviors and cause analysis programs deployed by CHS to drive sustainable results.

“Thousands of patients have been spared from harm because our clinical and support teams embraced the importance of keeping their patients safe and actively participated in the changes that were required to achieve these results,” says Dr. Simon. “Across CHS, safety is a core value embedded in the hearts and minds of our caregivers – a commitment that is constant, unchanging, and unyielding in the face of the latest trends or competing priorities.”

About Community Health Systems, Inc.

Community Health Systems, Inc. is one of the nation’s largest healthcare companies. The Company’s affiliates are leading providers of healthcare services, developing and operating healthcare delivery systems in 41 distinct markets across 15 states. CHS subsidiaries own or lease 74 affiliated hospitals with over 12,000 beds and operate more than 1,000 sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

Shares in Community Health Systems, Inc. are traded on the New York Stock Exchange under the symbol “CYH.” The Company’s headquarters are located in Franklin, Tennessee, a suburb south of Nashville. More information about the Company can be found on its website at


Media Contact:

Tomi Galin, 615-628-6607

Executive Vice President, Corporate Communications, Marketing and Public Affairs

Community Health Systems

Investor Contacts:

Kevin Hammons, 615-465-7000

President and Chief Financial Officer

Anton Hie, 615-465-7012

Vice President, Investor Relations

Data & News supplied by
Stock quotes supplied by Barchart
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms and Conditions.