- Michelin is the first tire company to earn more than 100 J.D. Power awards.
- For the 21st consecutive year, Michelin is recognized for top customer satisfaction in luxury car segment.
- Michelin is also No. 1 in tire customer satisfaction for passenger car and performance sport vehicle owners.
- Michelin brands, which include BFGoodrich Tires1, have received 104 top-tire rankings.
GREENVILLE, S.C., March 25, 2024 – Michelin, the most awarded tire brand in the U.S, earned its 100th, 101st and 102nd J.D. Power Awards in the J.D. Power 2024 U.S. Original Equipment Tire Customer Satisfaction Study. For 2024, drivers gave Michelin the highest ratings in Original Equipment Tire Customer Satisfaction for Luxury, Passenger Car and Performance Sport Vehicles.
“It is a monumental honor to win awards that are based on consumer feedback, and Michelin could not be prouder to receive more than 100 J.D. Power Awards in customer satisfaction in the tire category,” said Alexis Garcin, President and CEO of Michelin North America, Inc. “As the most awarded tire brand in the U.S., we continue to thank our people who help design, build, and distribute our tires. Our commitment is to provide the best experience for those who chose Michelin tires, and it is humbling to see our mission come to life, year after year.”
With these honors, Michelin has won 102 total J.D. Power Awards — more than any other tire manufacturer combined. It is the company’s 21st consecutive top ranking in the Luxury segment.
The J.D. Power 2024 U.S. Original Equipment Tire Customer Satisfaction Study was based on responses from more than 31,000 vehicle owners. Satisfaction was examined in four areas: tire wear, tire ride, tire appearance and tire traction/handling.
J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance.
J.D. Power was founded in 1968 and has offices in North America, Europe and Asia Pacific. To learn more about the company's business offerings, visit JDPower.com/business. The J.D. Power auto-shopping tool can be found at JDPower.com.
1BFGoodrich received the highest score among light truck vehicles in the J.D. Power 1999 U.S. Original Equipment Tire Customer Satisfaction Study and truck/utility vehicles in the J.D. Power 2022 U.S. Original Equipment Tire Customer Satisfaction Study of customers’ satisfaction with their original equipment tires. Visit jdpower.com/awards for more details.
About Michelin North America, Inc.
Michelin, the leading mobility company, is working with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing its clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for its customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing its expertise to new markets, the company is investing in high-technology materials, 3D printing and hydrogen, to serve a wide variety of industries — from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,500 employees and operates 34 production facilities in the United States and Canada. (michelinman.com)
