SMBs Drive Demand for AppRiver’s offering of Microsoft Office 365

AppRiver, a leading provider of email messaging and Web security solutions, today announced that the incredibly high adoption rate for its Microsoft Office 365 service is being driven by small to medium-sized business customers.

“AppRiver is in the business of solving problems for business, especially the small and mid-sized companies for whom we act as trusted advisors,” said Rocco Donnino, AppRiver's executive vice president. “Our commitment to Phenomenal Care™ means that we only recommend solutions that are appropriate for the customers' unique needs. Based on the 95-percent trial conversion rate, it's clear that Microsoft Office 365 is living up to its promise — and AppRiver is on track to meet or exceed our best-case projections.”

AppRiver attributes this growth to superior technology and award-winning customer service. Since 2002, the company has offered cloud-based security services that are available on a subscription basis and offered at a fraction of the cost of managing the same services in-house. All AppRiver customers receive 24/7 US-based Phenomenal Care, complimentary migration, and access to innovative and easy-to-use control panels. For the SMB market, AppRiver's world-class customer support takes away the uncertainty and complexity involved with moving to the cloud.

"With AppRiver, you not only get effective products, you also get great service,” said Andy Fathollahi, president, Incipio Technologies. “The Phenomenal Care team is there for you to make sure you're up and running smoothly. And, in the rare case you encounter an issue AppRiver's well-trained employees are there 24 hours a day, every day. That gives me peace of mind, which is invaluable in today's business climate."

As a syndication partner, AppRiver successfully introduced the new Office 365 suite to its corporate customers at launch and continues to bring the solution to market.

“Office 365 gives businesses cloud-based access to Microsoft’s next-generation communications and collaboration services with Exchange Online, SharePoint Online and Lync Online,” said Marco Limena, vice president, Operator Channels, Microsoft Corp. “AppRiver has a long history of providing exceptional services in the SMB space and we’re pleased that they are helping deliver Office 365 to this key market segment.”

The addition of Office 365 plans to its suite of hosted services has allowed AppRiver to better serve the needs of business clients around the globe by offering customers more choices, enhanced functionality and greater overall value largely by backing its services with a level of customer support that is unmatched in the space. For more information about AppRiver’s offering of Microsoft’s Office 365, please visit: http://www.appriver.com/services/office365/index1.aspx.

About AppRiver

AppRiver is a Software-as-a-Service (SaaS) provider offering award-winning email and Web security solutions to businesses of all sizes. Understanding the need to protect networks from today’s increasingly complex IT threats, AppRiver offers businesses a comprehensive, yet affordable subscription-based solution that incorporates the latest spam and virus protection, email encryption and Web security on the market. In addition, the company provides a complete managed service for Microsoft Exchange, as well as a bundled Office 365 solution. Since its inception, AppRiver has sustained an impressive 93% customer retention rate while growing its customer base to more than 45,000 companies and over 8 million mailboxes worldwide. The company is led by an Ernst & Young Florida Entrepreneur of the Year award winner, and has been identified as a Top 20 Cloud Security Vendor in 2011 by Everything Channel’s CRN magazine. For more information, please visit www.appriver.com.