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Leading with Quality and Service
Axion Data Services, a small company that does big business, prioritizes quality, security, and premier customer service for discerning clients.
Most companies treat their data like gold—a valuable asset to be protected and shared only with trusted vendors, and Axion Data Services is the premier vendor for any company intent on collecting and safeguarding its data. Having evolved in tandem with the market—without sacrificing quality or security—Axion provides a range of data services for businesses of all sizes.
“We’re a small company that does big business,” says Alan Bandell, founder and CEO. “We’ve invested thousands to structure ourselves in such a way that our clients can sleep well at night.”
Data Problem Solvers
When Bandell founded Axion in 1996, his vision for the company was shaped by 19 years spent in the service industry, including seven years as a partner with an international public accounting and consulting firm. His experiences ingrained in him to do whatever it takes to meet or exceed a client’s needs. “When a client comes to us and says, ‘Alan, I need help,’ we find a way to get it done,” he says. “It’s about listening to what their pain point is, then creating a workflow and process to alleviate it.”
Bandell recalls, “We once created a unique model to estimate how many staff members to assign to each of five four-hour shifts per day, based on the historical and projected document flow by hour, day of the week, week, and seasonal cycles of the year to accommodate the client’s 20-minute turnaround time requirement for every day of the year.”
Delivering on those promises means investing in another precious asset: people. Axion offers its solely U.S.-based staff fair compensation, fresh and interesting assignments, and the ability to work from home, options Bandell believes contribute to Axion’s low turnover rate. Though not cheap, these investments in staff pay off in the quality of the work produced—something clients are willing to pay for.
Bandell says, “Although we are a small company, our business model has allowed us to scale up to very large, ongoing or one-time projects, pushing headcount well over 100.
“We do not compete on price,” he adds. “We place our greatest emphasis on quality work, top-notch security and practices, creative solutions, and exceptional customer service.”
Axion staff are more than just data entry specialists; they are problem solvers equipped with the critical thinking skills and experience needed to tackle a variety of assignments—directly complementing current market demands. Today, many companies prefer providers that can work within the client's in-house system to assist with sophisticated tasks like internet research or building critical databases.
“Data entry is no longer mundane,” Bandell says. “Companies want to work with an organization that takes the burden off their backs, and we’ve taken advantage of the technologies that can accomplish those tasks.”
For Bandell, Axion is a testament to the enduring value of good service and quality that his clients have come to expect. “Relationships are built on trust,” he concludes. “We do what we say we’re going to do, and that’s why our clients see us as a partner they cannot afford to lose.”
Contact Info:
Name: Alan Bandell
Email: Send Email
Organization: Axion Data Services
Address: 1009 Cork Drive, Bethel Park, PA 15102
Phone: 800-493-2630
Website: https://www.axiondata.com
Release ID: 89139184
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