Across Texas, Amerigroup to be Renamed Wellpoint in January 2024

• No impact or changes to members’ health plan benefits, services and care provider network as a result of the new name.
• New name reflects the company’s continued evolution to deliver whole health.
• Wellpoint is focused on improving the health of individuals and communities at all points of life.

Amerigroup, a subsidiary of Elevance Health serving Medicaid, CHIP and Medicare enrollees in Texas, will begin rebranding as Wellpoint in January 2024, to reflect the company’s evolution to support whole health.

There will be no impact or changes to Wellpoint members’ healthcare benefits or access to coverage. Members will continue to have access to their established primary care providers, specialists, hospitals and other healthcare facilities. Also, healthcare providers who serve Wellpoint members will have continued access to tools and resources to help streamline day-to-day administrative tasks.

“This rebranding is a continuation of our bold and ambitious purpose to improve the health of humanity by serving people across their entire health journey; connecting them to care, support and resources; and simplifying healthcare to make health more equitable and accessible,” said Greg Thompson, President, Amerigroup Texas. “Our local presence enables us to design our benefits and programs to fit the unique needs of our community. Wellpoint is a name that illustrates our dedication to being a lifetime, trusted health partner with a mission to help people live well across all life points.”

Wellpoint’s suite of health benefits is designed for consumers at any stage of life offering access to simple, supportive health solutions to help foster whole person health, including services from in-home wellness visits and transportation to the deployment of mobile medical clinics in low-income and rural communities. In addition, Wellpoint plans are committed to helping individuals improve their health through Healthy Reward incentives for wellness visits and added benefits such as dental hygiene kits, supplies for new mothers, resources to support emotional wellbeing and spending allowances for seniors to purchase healthy groceries and pay for utilities.

New ID cards with the Wellpoint brand are expected to start arriving via mail later in 2023. Members can continue using their current Amerigroup card to access all existing services through the end of 2023. Texas members who have questions can contact Member Services via the phone number on their ID card, or by calling 800-600-4441 (TTY 711), Monday through Friday from 7 a.m. to 6 p.m. Central time.

For member and provider information and updates, please visit www.wellpoint.com.

ABOUT WELLPOINT

Wellpoint, part of the Elevance Health family of brands, focuses on improving physical health as well as the behavioral and social drivers that impact it through a comprehensive suite of Medicare, Medicaid, and Commercial products. The Wellpoint companies offer healthcare services for consumers at any stage of life seeking to make the right care decisions and helps individuals and communities make real, positive progress with health plans that foster independence, confidence, and whole-person health. For more information, please visit www.wellpoint.com.

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