A company committed to providing human cells for vital research has developed an online Q&A to help its customers ensure they are getting the very best service.
Cytologics was founded to provide human life science researchers with trusted and quality human biologic material to aid biomedical research.
A spokesman from Cytologics said that the company was set up in light of scientists facing huge challenges finding high-quality and fresh biospecimens for their research. Their new online Q&A is designed to help scientists understand the quality, service and ordering process they can expect when sourcing products from Cytologics.
“Our mission is to help researchers who are developing new drugs, working in diagnostic development and cell therapy. The cells that we provide will allow crucial research to take place.
“To date, there has been a real shortage of trusted suppliers for immune cells and biological products that researchers urgently need for their work. We have brought together a team of industry experts, created an expansive network of donors and set up an industry-leading cell manufacturing laboratory to fill this gap in the industry.
“Our new online Q&A talks through every aspect of our service. Our customers can find out everything they need to know about us and our products and our processes. They can understand product guarantees, how the product is transported, how it should be stored and used, how we source our donors and guidance on the best cells to use for their specific projects. These are just a few topics that are covered.
The company has a telephone hotline to support its customers on a one-on-one basis, but the Q&A aims to create an initial trust and confidence in Cytologics and the company’s services.
Cytologics has also developed an online, step-by-step guide with essential protocols for working with human cells. These include: how to thaw neutrophils, how to thaw PBMCs, how to counts cells using a hemocytometer and how to cryopreserve PBMCs, among others.
“When customers order with us, they can be confident that they will receive the cells they ordered – the right cell count and custom specifications. They will receive their product on time. We test all of our specimens – fresh and cryopreserved – to ensure our clients are receiving what they expect from us.
“There is nothing worse for a scientist to set up a costly study, only for the cells to be dead or there aren’t enough of them to proceed with an experiment. Such quality issues can cost a lab money in lost product and time. We work to the very highest quality standards and we guarantee that we will supply our customers with correctly labeled cells that are viable and the right quantity for their studies,” the spokesman added.
Cytologics provides high quality immune cells and human biological products to scientists carrying out crucial research studies. The company has a team of highly-qualified industry experts, state of the art laboratories and an expansive network of donors to allow them to provide a quality service to its customers.
Company Name: Cytologics
Contact Person: Media Relations
Email: Send Email
Phone: +1 866 298 6077
Country: United States