================================================================================ United States SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ---------- FORM 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the quarterly period ended June 30, 2006 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the transition period from _____ to _____ COMMISSION FILE NUMBER 1-10356 CRAWFORD & COMPANY (Exact name of Registrant as specified in its charter) GEORGIA 58-0506554 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 5620 GLENRIDGE DRIVE, N.E. 30342 ATLANTA, GEORGIA (Zip Code) (Address of principal executive offices) (404) 256-0830 (Registrant's telephone number, including area code) ---------- Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES X NO --- --- Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of "accelerated filer and large accelerated filer" in Rule 12b-2 of the Exchange Act. LARGE ACCELERATED FILER ACCELERATED FILER X NON-ACCELERATED FILER --- --- --- Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES NO X --- --- The number of shares outstanding of each of the issuer's classes of common stock, as of July 31, 2006 was as follows: CLASS A COMMON STOCK, $1.00 PAR VALUE: 24,783,649 CLASS B COMMON STOCK, $1.00 PAR VALUE: 24,697,172 ================================================================================ 1 CRAWFORD & COMPANY QUARTERLY REPORT ON FORM 10-Q JUNE 30, 2006 TABLE OF CONTENTS Page ---- Part I. Financial Information Item 1. Financial Statements: Condensed Consolidated Statements of Income (unaudited) Six Months ended June 30, 2006 and 2005 ................... 3 Condensed Consolidated Statements of Income (unaudited) Quarters ended June 30, 2006 and 2005 ..................... 4 Condensed Consolidated Balance Sheets June 30, 2006 (unaudited) and December 31, 2005 ........... 5 Condensed Consolidated Statements of Cash Flows (unaudited) Six Months ended June 30, 2006 and 2005 ................... 7 Notes to Condensed Consolidated Financial Statements (unaudited) ............................................... 8 Report of Independent Registered Public Accounting Firm ...... 23 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations ................................. 24 Item 3. Quantitative and Qualitative Disclosures about Market Risk ... 40 Item 4. Controls and Procedures ...................................... 40 Part II. Other Information: Item 1. Legal Proceedings ............................................ 41 Item 1.A Risk Factors ................................................. 41 Item 4. Submission of Matters to a Vote of Security Holders .......... 41 Item 6. Exhibits ..................................................... 41 Signatures .............................................................. 42 2 PART I - FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS CRAWFORD & COMPANY CONDENSED CONSOLIDATED STATEMENTS OF INCOME UNAUDITED (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) SIX MONTHS ENDED ------------------------------------------ JUNE 30, JUNE 30, 2006 2005 ------------------------------------------ REVENUES: Revenues before reimbursements $394,209 $370,336 Reimbursements 37,230 36,088 ------------------------------------------------------------------------------------------------------------------------------ TOTAL REVENUES 431,439 406,424 ------------------------------------------------------------------------------------------------------------------------------ COSTS AND EXPENSES: Cost of services provided, before reimbursements 304,959 292,254 Reimbursements 37,230 36,088 ------------------------------------------------------------------------------------------------------------------------------ Cost of Services 342,189 328,342 Selling, general, and administrative expenses 72,032 67,395 Corporate interest expense, net of interest income of $1,103 and $331, respectively 1,592 2,882 ------------------------------------------------------------------------------------------------------------------------------ TOTAL COSTS AND EXPENSES 415,813 398,619 ------------------------------------------------------------------------------------------------------------------------------ INCOME BEFORE INCOME TAXES 15,626 7,805 PROVISION FOR INCOME TAXES 5,565 2,763 ------------------------------------------------------------------------------------------------------------------------------ NET INCOME $10,061 $5,042 ============================================================================================================================== EARNINGS PER SHARE: Basic $0.20 $0.10 Diluted $0.20 $0.10 ============================================================================================================================== AVERAGE NUMBER OF SHARES USED TO COMPUTE: Basic Earnings Per Share 49,137 48,878 Diluted Earnings Per Share 49,318 49,388 ============================================================================================================================== CASH DIVIDENDS PER SHARE: Class A Common Stock $0.12 $0.12 Class B Common Stock $0.12 $0.12 ============================================================================================================================== (See accompanying notes to condensed consolidated financial statements) 3 CRAWFORD & COMPANY CONDENSED CONSOLIDATED STATEMENTS OF INCOME UNAUDITED (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) QUARTER ENDED ------------------------------------------ JUNE 30, JUNE 30, 2006 2005 ------------------------------------------ REVENUES: Revenues before reimbursements $192,603 $186,002 Reimbursements 17,164 20,779 ------------------------------------------------------------------------------------------------------------------------------ TOTAL REVENUES 209,767 206,781 ------------------------------------------------------------------------------------------------------------------------------ COSTS AND EXPENSES: Cost of services provided, before reimbursements 148,483 147,335 Reimbursements 17,164 20,779 ------------------------------------------------------------------------------------------------------------------------------ Cost of Services 165,647 168,114 Selling, general, and administrative expenses 36,953 33,161 Corporate interest expense, net of interest income of $772 and $149, respectively 594 1,355 ------------------------------------------------------------------------------------------------------------------------------ TOTAL COSTS AND EXPENSES 203,194 202,630 ------------------------------------------------------------------------------------------------------------------------------ INCOME BEFORE INCOME TAXES 6,573 4,151 PROVISION FOR INCOME TAXES 2,360 1,470 ------------------------------------------------------------------------------------------------------------------------------ NET INCOME $4,213 $2,681 ============================================================================================================================== EARNINGS PER SHARE: Basic $0.09 $0.05 Diluted $0.09 $0.05 ============================================================================================================================== AVERAGE NUMBER OF SHARES USED TO COMPUTE: Basic Earnings Per Share 49,286 48,884 Diluted Earnings Per Share 49,396 49,391 ============================================================================================================================== CASH DIVIDENDS PER SHARE: Class A Common Stock $0.06 $0.06 Class B Common Stock $0.06 $0.06 ============================================================================================================================== (See accompanying notes to condensed consolidated financial statements) 4 CRAWFORD & COMPANY CONDENSED CONSOLIDATED BALANCE SHEETS (IN THOUSANDS) (UNAUDITED) * JUNE 30, DECEMBER 31, 2006 2005 ------------------------------------------------------------------------------------------------------------------------------- ASSETS ------------------------------------------------------------------------------------------------------------------------------- CURRENT ASSETS: Cash and cash equivalents $64,980 $49,441 Accounts receivable, less allowance for doubtful accounts of $15,319 in 2006 and $21,179 in 2005 172,751 163,087 Unbilled revenues, at estimated billable amounts 102,388 109,319 Prepaid expenses and other current assets 18,958 14,964 ------------------------------------------------------------------------------------------------------------------------------- TOTAL CURRENT ASSETS 359,077 336,811 ------------------------------------------------------------------------------------------------------------------------------- PROPERTY AND EQUIPMENT: Property and equipment, at cost 132,957 150,008 Less accumulated depreciation (99,842) (113,071) ------------------------------------------------------------------------------------------------------------------------------- NET PROPERTY AND EQUIPMENT 33,115 36,937 ------------------------------------------------------------------------------------------------------------------------------- OTHER ASSETS: Goodwill, net 110,833 110,035 Capitalized software costs, net 34,700 33,068 Deferred income tax asset, net 37,976 38,217 Other 16,665 16,596 ------------------------------------------------------------------------------------------------------------------------------- TOTAL OTHER ASSETS 200,174 197,916 ------------------------------------------------------------------------------------------------------------------------------- TOTAL ASSETS $592,366 $571,664 =============================================================================================================================== * derived from the audited Consolidated Balance Sheet. (See accompanying notes to condensed consolidated financial statements) 5 CRAWFORD & COMPANY CONDENSED CONSOLIDATED BALANCE SHEETS - CONTINUED (IN THOUSANDS) (UNAUDITED) * JUNE 30, DECEMBER 31, 2006 2005 ------------------------------------------------------------------------------------------------------------------------------ LIABILITIES AND SHAREHOLDERS' INVESTMENT ------------------------------------------------------------------------------------------------------------------------------ CURRENT LIABILITIES: Short-term borrowings $30,354 $28,888 Accounts payable 39,317 42,434 Accrued compensation and related costs 42,534 52,377 Deposit on sale of real estate 8,000 - Deferred revenues 25,739 19,608 Self-insured risks 15,898 17,664 Accrued income taxes 24,479 17,880 Other accrued liabilities 23,662 25,670 Current installments of long-term debt 11,427 6,441 ------------------------------------------------------------------------------------------------------------------------------ TOTAL CURRENT LIABILITIES 221,410 210,962 ------------------------------------------------------------------------------------------------------------------------------ NONCURRENT LIABILITIES: Long-term debt, less current installments 40,212 45,810 Deferred revenues 10,268 10,409 Self-insured risks 11,300 9,122 Minimum pension liabilities 103,425 101,406 Postretirement medical benefit obligation 4,352 4,569 Other 14,151 10,355 ------------------------------------------------------------------------------------------------------------------------------ TOTAL NONCURRENT LIABILITIES 183,708 181,671 ------------------------------------------------------------------------------------------------------------------------------ SHAREHOLDERS' INVESTMENT: Class A common stock, $1.00 par value; 50,000 shares authorized; 24,675 and 24,293 shares issued and outstanding in 2006 and 2005, respectively 24,675 24,293 Class B common stock, $1.00 par value; 50,000 shares authorized; 24,697 shares issued and outstanding in 2006 and 2005, respectively 24,697 24,697 Additional paid-in capital 8,421 6,311 Unearned stock-based compensation - (37) Retained earnings 205,989 202,351 Accumulated other comprehensive loss (76,534) (78,584) ------------------------------------------------------------------------------------------------------------------------------ TOTAL SHAREHOLDERS' INVESTMENT 187,248 179,031 ------------------------------------------------------------------------------------------------------------------------------ TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT $592,366 $571,664 ============================================================================================================================== * derived from the audited Consolidated Balance Sheet. (See accompanying notes to condensed consolidated financial statements) 6 CRAWFORD & COMPANY CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS UNAUDITED (IN THOUSANDS) SIX-MONTH PERIOD ENDED ------------------------------------------ JUNE 30, JUNE 30, 2006 2005 ------------------------------------------ CASH FLOWS FROM OPERATING ACTIVITIES: Net income $10,061 $5,042 Reconciliation of net income to net cash provided by operating activities: Depreciation and amortization 9,484 9,631 Loss on sales of property and equipment, net 32 15 Stock-based compensation 1,248 99 Changes in operating assets and liabilities: Accounts receivable, net (11,335) 2,891 Unbilled revenues, net 10,999 2,664 Accrued or prepaid income taxes 6,433 (5,360) Accounts payable and accrued liabilities (10,401) (1,328) Deferred revenues 6,124 (2,596) Accrued retirement costs 240 (1,745) Prepaid expenses and other (1,325) (1,416) ------------------------------------------------------------------------------------------------------------------------------ Net cash provided by operating activities 21,560 7,897 ------------------------------------------------------------------------------------------------------------------------------ CASH FLOWS FROM INVESTING ACTIVITIES: Acquisitions of property and equipment (5,651) (7,308) Proceeds from sales of property and equipment 99 208 Capitalization of computer software costs (4,606) (2,626) Deposit received on sale of real estate 8,000 - Cash received from 2004 sale of undeveloped land - 7,562 Other investing activities (388) (90) ------------------------------------------------------------------------------------------------------------------------------ Net cash used in investing activities (2,546) (2,254) ------------------------------------------------------------------------------------------------------------------------------ CASH FLOWS FROM FINANCING ACTIVITIES: Dividends paid (5,900) (5,866) Proceeds from stock issued to employees under incentive plans 1,281 310 Increases in short-term borrowings 6,797 2,325 Payments on short-term borrowings (5,381) (1,933) Payments on long-term debt and capital lease obligations (721) (975) ------------------------------------------------------------------------------------------------------------------------------ Net cash used in financing activities (3,924) (6,139) ------------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------------ Effect of exchange rate changes on cash and cash equivalents 449 480 ------------------------------------------------------------------------------------------------------------------------------ INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 15,539 (16) Cash and cash equivalents at beginning of period 49,441 43,571 ------------------------------------------------------------------------------------------------------------------------------ CASH AND CASH EQUIVALENTS AT END OF PERIOD $64,980 $43,555 ============================================================================================================================== (See accompanying notes to condensed consolidated financial statements) 7 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 1. BASIS OF PRESENTATION The accompanying unaudited condensed consolidated financial statements for Crawford & Company ("the Company") have been prepared in accordance with generally accepted accounting principles for interim financial information and with the U.S. Securities and Exchange Commission's (SEC) regulations. Accordingly, these condensed consolidated financial statements do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation have been included. Operating results for the quarter and six-month period ended June 30, 2006 are not necessarily indicative of the results that may be expected for the year ended December 31, 2006 or other future periods. The Condensed Consolidated Balance Sheet presented herein for December 31, 2005 has been derived from the audited consolidated financial statements as of that date, but does not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. For further information, refer to the consolidated financial statements and footnotes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2005. The preparation of financial statements in conformity with accounting principles generally accepted in the U.S. requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. With the exception of stock-based compensation related to the Company's adoption of Statement of Financial Accounting Standard ("SFAS") 123R, "Share Based Payment" ("SFAS 123R") described in Notes 2 and 6, there have been no material changes to the Company's major accounting and reporting policies as disclosed in the Notes to Consolidated Financial Statements in the Company's Annual Report on Form 10-K for the year ended December 31, 2005. 2. ADOPTION OF NEW ACCOUNTING STANDARDS SFAS 154 The Company adopted SFAS 154, "Accounting Changes and Error Corrections" ("SFAS 154") January 1, 2006. SFAS 154 provides guidance on the accounting for and reporting of accounting changes and error corrections. SFAS 154 requires retrospective application for reporting a change in accounting principle in the absence of explicit transition requirements specific to the newly adopted accounting principle. SFAS 154 also states that a correction of an error in previously issued financial statements is not an accounting change. However, the reporting of an error correction under SFAS 154 involves adjustments to previously issued financial statements similar to those generally applicable to reporting an accounting change retrospectively. The adoption of SFAS 154 did not have any impact on the Company's consolidated financial 8 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) position, results of operations, or cash flows. SFAS 123R, which the Company also adopted January 1, 2006, contained explicit transitional guidance. Accordingly, the requirements of SFAS 154 did not apply to the Company's concurrent adoption of SFAS 123R. SFAS 123R and related FASB Staff Positions Prior to January 1, 2006, the Company accounted for its stock-based compensation plans under the recognition and measurement provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB 25"), and related interpretations, as permitted by the original SFAS 123 "Accounting for Stock-Based Compensation" ("SFAS 123"). Under APB 25, no stock-based compensation expense was recognized in the Company's Consolidated Statements of Income for stock options and employee stock purchase plans. The Company's executive stock bonus plan, adopted in 2005, was subject to expense recognition under APB 25, and thus compensation expense was recognized for that plan in the Company's Consolidated Statement of Income for all reporting periods in 2005. Effective January 1, 2006, the Company adopted the fair value recognition provisions of SFAS 123R and the related FASB Staff Positions, using the modified-prospective-transition method. Under that transition method, compensation cost recognized in the first half of 2006 includes: (a) compensation cost for all share-based payments granted prior to, but not yet vested as of January 1, 2006, based on the grant-date fair value estimated in accordance with the original provisions of SFAS 123, and (b) compensation cost for all share-based payments granted subsequent to January 1, 2006, based on the grant-date fair value estimated in accordance with the provisions of SFAS 123R. Under the modified-prospective-transition method, results for prior periods have not been restated. As a result of adopting SFAS 123R on January 1, 2006, the Company's income before income taxes for the quarter and six months ended June 30, 2006 was $351,000 and $617,000 lower, respectively, and net income for the same periods was $299,000 and $539,000 lower, respectively, than if it had continued to account for share-based compensation under APB 25. Basic and diluted earnings per share ("EPS") for the six-month period ended June 30, 2006 were $.02 and $.01 lower, respectively, than if the Company had continued to account for share-based compensation under APB 25. For the quarter ended June 30, 2006, basic and diluted EPS were both lower by less than $.01 than if the Company had continued to account for share-based compensation under APB 25. The recognition of these additional costs under SFAS 123R is primarily related to the Company's stock option plans and employee stock purchase plans since the Company's executive stock bonus plan was already subject to expense recognition for financial reporting purposes under APB 25. Prior to the adoption of SFAS 123R, the Company presented all tax benefits of deductions resulting from stock-based compensation as operating cash flows in the Consolidated Statements of Cash Flows. SFAS 123R requires the cash flows related to the tax benefits resulting from tax deductions in excess of the compensation cost recognized for stock-based awards (excess tax benefits) to be classified as financing cash flows. During the quarter and six-month period ended June 30, 2006, the Company had no such excess tax benefits. The following table illustrates the effect on net income and EPS if the Company had applied the 9 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) fair value recognition provisions of the original SFAS 123 to all stock-based awards for all prior periods presented. For purposes of this pro-forma disclosure, the value of the options is estimated using the Black-Scholes-Merton option-pricing formula and amortized to expense over the vesting periods. Quarter ended Six months ended June 30, June 30, (in thousands, except earnings per share) 2005 2005 ------------- ---------------- Net income as reported $2,681 $5,042 Add: Stock-based compensation expense included in reported net income, net of tax 23 64 Less: Stock-based compensation expense using the fair value method, net of tax (391) (737) ------ ------ Pro forma net income $2,313 $4,369 ====== ====== Earnings per share - basic: As reported $ 0.05 $ 0.10 ====== ====== Pro forma $ 0.05 $ 0.09 ====== ====== Earnings per share - diluted: As reported $ 0.05 $ 0.10 ====== ====== Pro forma $ 0.05 $ 0.09 ====== ====== 3. PENDING ADOPTION OF RECENTLY ISSUED ACCOUNTING STANDARDS Financial Accounting Standards Board (FASB) Interpretation No. 48, "Accounting for Uncertainty in Income Taxes" ("FIN 48"), is effective for fiscal years beginning after December 15, 2006. FIN 48 will be applicable to all routine and nonroutine positions for taxes accounted for under SFAS 109, "Accounting for Income Taxes," by creating a single model to address uncertainties in tax positions. FIN 48 clarifies the accounting for income taxes by prescribing the minimum recognition threshold a tax position is required to meet before being recognized in the financial statements. FIN 48 also provides guidance on derecognition, measurement, classification, interest and penalties, accounting in interim periods, disclosure and transition. In addition, FIN 48 removes income taxes from the scope of SFAS 5, "Accounting for Contingencies." Due to the recent issuance of FIN 48, the Company is still evaluating the potential impact that FIN 48 will have on its consolidated financial position, results of operations, and cash flows. For FASB Interpretation No. 46-R, "Consolidation of Variable Interest Entities" ("FIN 46-R"), the FASB recently issued a Staff Position ("FSP"), "Determining the Variability to be Considered in Applying FIN 46-R" ("FSP FIN 46-R"). This Staff Position addresses how a company should determine the variability of expected losses and expected residual returns in applying FIN 46-R. The variability that is considered in applying FIN 46-R affects the determination of (a) whether an entity is a variable interest entity ("VIE"), (b) which interests in the entity are variable interests, and c) which party, if any, is the primary beneficiary of the VIE. 10 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) FSP FIN 46-R is effective for reporting periods (including interim periods) beginning after June 15, 2006. Early application is permitted for periods for which financial statements have not yet been issued. The Company's adoption of FSP FIN 46-R on July 1, 2006 will not have any impact on the reporting or consolidation of entities that are currently subject to the Company's application of FIN 46-R. 4. EARNINGS PER SHARE Basic earnings per share ("EPS") are computed based on the weighted-average number of total common shares outstanding during the respective periods. Unvested grants of restricted stock, even though legally outstanding, are not included in the weighted-average number of common shares for purposes of computing basic EPS. Diluted EPS are computed under the "treasury stock" method based on the weighted-average number of total common shares outstanding (excluding unvested shares of restricted stock), plus the dilutive effect of: outstanding stock options, estimated shares issuable under employee stock purchase plans, and nonvested shares under the executive stock bonus plan that vest based on service conditions or on performance conditions that have been achieved. Below is the calculation of basic and diluted EPS for the quarters and six months ended June 30, 2006 and 2005: Quarter ended Six months ended ------------------- ------------------- June 30, June 30, June 30, June 30, (in thousands, except earnings 2006 2005 2006 2005 per share) -------- -------- -------- -------- Net income available to common shareholders $ 4,213 $ 2,681 $10,061 $ 5,042 ======= ======= ======= ======= Weighted-average common shares outstanding 49,334 48,884 49,163 48,878 Less: Weighted-average unvested common shares outstanding 48 -- 26 -- ------- ------- ------- ------- Weighted-average common shares used to compute basic earnings per share 49,286 48,884 49,137 48,878 Dilutive effects of stock-based compensation plans 110 507 181 510 ----- ------ ------- ------ Weighted-average common shares used to compute diluted earnings per share 49,396 49,391 49,318 49,388 ======= ======= ======= ======= Basic earnings per share $ 0.09 $ 0.05 $ 0.20 $ 0.10 ======= ======= ======= ======= Diluted earnings per share $ 0.09 $ 0.05 $ 0.20 $ 0.10 ======= ======= ======= ======= Certain stock options are antidilutive. Additional options to purchase 3,465,355 shares of the Company's Class A common stock at exercise prices ranging from $6.36 to $19.13 per share were outstanding at June 30, 2006 but were not included in the computation of diluted EPS because the options' exercise prices were greater than the average market price of the common shares. Additional options to purchase 25,000 shares of the Company's Class A common stock at an exercise price of $5.60 were outstanding at June 30, 2006, but were not included in the computation of diluted EPS because the options' exercise prices, when added to the average unearned compensation costs, were greater than the average market price of the common shares. 11 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 5. COMPREHENSIVE INCOME For the quarters and six months ended June 30, 2006 and 2005, comprehensive income for the Company consisted of net income and net foreign currency translation adjustments. Below is the calculation of comprehensive income for the quarters and six months ended June 30, 2006 and 2005: Quarter ended Six months ended ------------------- ------------------- June 30, June 30, June 30, June 30, (in thousands) 2006 2005 2006 2005 -------- -------- -------- -------- Net income $4,213 $2,681 $10,061 $5,042 Foreign currency translation adjustments 2,628 473 2,050 2,457 ------ ------ ------- ------ Comprehensive income $6,841 $3,154 $12,111 $7,499 ====== ====== ======= ====== 6. ACCOUNTING FOR STOCK-BASED COMPENSATION As disclosed in Note 2, the Company adopted SFAS 123R and the related FASB Staff Positions effective January 1, 2006. SFAS 123R requires certain disclosures for annual reporting periods. However, SEC Staff Accounting Bulletin 107 requires registrants to provide these same disclosures for the interim period in which SFAS 123R was adopted, and for any subsequent interim periods in the first year of adoption. At June 30, 2006, the Company has three types of stock-based compensation plans subject to SFAS 123R: stock option plans, an executive stock bonus plan (performance shares and restricted shares), and employee stock purchase plans. Under SFAS 123R, the fair value of an equity award is estimated on the grant date without regard to service or performance conditions. The fair value is recognized as compensation expense over the requisite service period for all awards that vest. Estimates are made for the number of awards that will vest, and subsequent adjustments are made to reflect actual vesting. Compensation cost is not recognized for awards that do not vest because service or performance conditions are not satisfied. Compensation cost recognized at any date equals at least the portion of the grant-date value of an award that is vested at that date. For awards granted prior to January 1, 2006 that were not previously subject to expense recognition under APB 25, compensation expense under SFAS 123R is recognized only for the portions of these awards that were unvested at the adoption of SFAS 123R. Expense for these awards is recognized ratably beginning January 1, 2006 over the remaining vesting life of each award. The pre-tax compensation expense recognized for all plans was $491,000 and $1,248,000 for the quarter and six months ended June 30, 2006, respectively. For the same periods in 2005, pre-tax compensation expense recognized under APB 25 was $35,000 and $98,000, respectively. 12 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) The total income tax benefit recognized in the income statement for stock-based compensation arrangements was $101,000 and $301,000 for the quarter and six months ended June 30, 2006, respectively. For the same periods in 2005, the total income tax benefit recognized was $13,000 and $35,000, respectively. Some of the Company's stock-based compensation awards are granted under plans which are designed not to be taxable as compensation to the recipient based on tax laws of the United States or the applicable country. Accordingly, the Company does not recognize tax benefits on all of its stock-based compensation expense recognized for financial reporting purposes. Stock Option Plans The Company has stock option plans for key employees and directors that provide for nonqualified and incentive stock option grants. All stock options are for shares of the Company's Class A common stock. Option awards are granted with an exercise price equal to the market price of the Company's stock at the date of grant. The Company's stock option plans are approved by shareholders, although the Company's Board of Directors is authorized to make specific grants of stock options. Under the key employee stock option plan, incentive and nonqualified options for up to 6,250,000 shares may be granted. Employee stock options typically are subject to graded vesting over five years (20% each year) and have a typical life of ten years. Under SFAS 123R, compensation cost for stock options is recognized on a straight-line basis over the requisite service period for the entire award. For awards granted prior to the adoption of SFAS 123R, compensation expense is recognized only for the portion of the award that was unvested at the adoption of SFAS 123R on January 1, 2006. During the quarter and six months ended June 30, 2006, compensation expense of $161,000 and $351,000, respectively, was recognized for the key employee stock option plan. Under the directors' plan, board members are granted options upon initial election to the Board and upon annual re-election to the Board. Options for up to 450,000 shares may be granted under the directors' plan. Directors' options are fully vested at grant date and have a typical life of ten years. During the quarter and six months ended June 30, 2006, compensation expense of $91,000 was recognized for directors' options under SFAS 123R. A summary of option activity as of June 30, 2006, and changes during the quarter and six months then ended, is presented below: 13 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Weighted- Weighted- Average Aggregate Average Remaining Intrinsic Shares Exercise Contractual Value (000) Price Term (000) ------ --------- ----------- --------- Outstanding at January 1, 2006 4,595 $10 Granted 25 6 Exercised -- -- Forfeited or expired (154) 11 ----- Outstanding at March 31, 2006 4,466 9 5.1 years $ 781 ----- === ========= ====== Granted 24 6 Exercised (10) 5 Forfeited or expired (148) 8 ----- Outstanding at June 30, 2006 4,332 9 4.7 years $1,409 ===== === ========= ====== Vested at June 30, 2006 2,966 $11 3.9 years $ 582 ===== === ========= ====== Exercisable at June 30, 2006 2,966 $11 3.9 years $ 582 ===== === ========= ====== The weighted-average grant-date fair value of stock options granted during the quarter and six months ended June 30, 2006 was $6.00 and $5.80, respectively. For the same periods in 2005, the weighted-average grant-date fair value of stock options granted was $7.40 and $7.25, respectively. The total intrinsic value of stock options exercised during the quarter and six months ended June 30, 2006 was $14,000. For the same periods in 2005, the total intrinsic value of stock options exercised was $3,000 and $78,000, respectively. The total fair value of stock options vesting during the quarter and six months ended June 30, 2006 was $64,000 and $764,000, respectively. For the same periods in 2005, the total fair value of stock options vesting was $142,000 and $821,000, respectively. At June 30, 2006, there was $1,681,000 of total unrecognized compensation cost related to nonvested stock options under the key employee stock option plan. This cost is expected to be recognized over a weighted-average period of 2.1 years. The fair value of each option is estimated on the date of grant using the Black-Scholes-Merton option-pricing formula, with the following weighted-average assumptions: Six Months Ended ----------------------------- June 30, 2006 June 30, 2005 ------------- ------------- Expected dividend yield 3.4% 3.3% Expected volatility 37% 34% Risk-free interest rate 5.0% 4.1% Expected term of options 7 years 7 years 14 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) The expected dividend yield is based on the Company's historical dividend yield. The expected volatility of the price of the Company's Class A common stock is based on historical realized volatility. The risk-free interest rate is the implied yield available on U.S. Treasury zero-coupon issues with terms equal to the expected term used in the pricing formula. The expected term of the option takes into account both the contractual term of the option and the effects of expected exercise behavior. Executive Stock Bonus Plan Under the Company's executive stock bonus plan, the Company is authorized to issue up to 4,000,000 shares of the Company's Class A common stock. The plan has two components: the performance share component and the restricted share component. Under the performance share component, key employees of the Company are eligible to earn shares of stock upon the achievement of certain individual and corporate objectives. Share grants are determined at the discretion of the Company's Board of Directors and are subject to graded vesting over periods typically ranging from three to five years. Shares are not issued until the vesting requirements have lapsed. Dividends are not paid or accrued on unvested shares. The grant-date fair value of a performance share grant is based on the market value of the Company's Class A common stock on the date of grant, reduced for the present value of estimated dividends not received on the unvested shares during the vesting period. If the award contains a performance condition, compensation expense for each vesting tranche in the award is recognized ratably from the service inception date to the vesting date for each tranche. Otherwise, compensation expense is recognized on a straight-line basis over the requisite service period. During 2005, a total of 130,300 performance shares were granted, 69,850 shares were earned based on achievement of 2005 performance goals, and 13,970 (20%) of those earned shares vested at the end of 2005. The remaining 2005 performance shares that were earned will vest ratably over the next four years subject only to service conditions. In 2006, an additional 761,050 performance shares were granted, subject to the achievement of established performance goals. Some of these performance goals pertain only to 2006, while certain performance goals extend through 2010. Some of these awards also contain service conditions that must be satisfied. Based on interim achievement rates at June 30, 2006, the Company estimates that 564,000 of these performance shares will be earned. During 2006, compensation expense is being recognized for these performance shares based on the estimated achievement rates for the performance goals and on the related vesting schedules. 15 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) A summary of the status of the Company's nonvested performance shares as of June 30, 2006, and changes during the quarter and six months then ended, is presented below: Weighted-Average Grant Date Fair Shares Value ------- ---------------- Nonvested at January 1, 2006 55,880 $6.38 Granted 761,050 5.01 Vested -- -- Forfeited -- -- ------- Nonvested at March 31, 2006 816,930 5.11 Granted -- -- Vested -- -- Forfeited (9,380) 5.28 ------- Nonvested at June 30, 2006 807,550 $5.10 ======= The total fair value of the 13,970 performance shares vested at June 30, 2006 was $89,000. At June 30, 2005, no performance shares were vested. Compensation expense recognized under SFAS 123R for all performance shares totaled $124,000 and $598,000 for the quarter and six months ended June 30, 2006, respectively. For the same periods in 2005, compensation expense recognized under APB 25 for all performance shares totaled $36,000 and $99,000, respectively. Compensation cost for these awards is net of estimated or actual award forfeitures. As of June 30, 2006, there was $2,519,000 of total unearned compensation cost related to nonvested performance shares that is expected to be recognized over a weighted-average period of 2.4 years. Under the restricted share component, the Board of Directors may elect to issue restricted shares of stock in lieu of, or in addition to, cash bonus payments to certain key employees. Employees receiving these shares have restrictions on the ability to sell the shares. Such restrictions lapse ratably over vesting periods typically ranging from two to five years. For grants of restricted shares, vested and unvested shares issued are eligible to receive nonforfeitable dividends. The grant-date fair value of a restricted share grant is based on the market value of the stock on the date of grant. Compensation cost is recognized on a straight-line basis over the requisite service period since these awards only have service conditions once granted. 16 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) A summary of the status of the Company's nonvested restricted shares as of June 30, 2006, and changes during the quarter then ended, is presented below: Weighted- Average Grant Shares Date Fair Value ------ --------------- Nonvested at January 1, 2006 5,000 $7.64 Granted 50,000 5.87 Vested -- -- Forfeited -- -- ------ Nonvested at March 31, 2006 55,000 6.03 Granted -- -- Vested -- -- Forfeited -- -- ------ Nonvested at June 30, 2006 55,000 $6.03 ====== Compensation expense recognized for all restricted shares totaled $16,000 and $33,000, respectively, for the quarter and six months ended June 30, 2006. There were no restricted shares granted or outstanding as of June 30, 2005. As of June 30, 2006, there was $297,000 of total unearned compensation cost related to nonvested restricted shares, which is expected to be recognized over a weighted-average period of 4.5 years. Employee Stock Purchase Plans At June 30, 2006, the Company has two employee stock purchase plans: the U.S. Plan and the United Kingdom ("U.K.") Plan. The U.S. Plan is also available to eligible employees in Canada, Puerto Rico, and the U.S. Virgin Islands. Both plans are compensatory under SFAS 123R; neither was compensatory under APB 25. For both the U.S. and U.K. plans, the requisite service period is the period of time over which the employees contribute to the plans through payroll withholdings. For purposes of recognizing compensation expense, estimates are made for the total withholdings expected over the entire withholding period. The market price of a share of stock at the beginning of the withholding period is then used to estimate the total number of shares that will be purchased using the total estimated withholdings. Compensation cost is recognized ratably over the withholding period. Under the U.S. Plan, the Company is authorized to issue up to 1,500,000 shares of its Class A common stock to eligible employees. Participating employees can elect each year to have up to $21,000 of their annual earnings withheld to purchase shares at the end of the one-year withholding period. The purchase price of the stock is 85% of the lesser of the closing price for a share of stock on the first day or the last day of the withholding period. Participating employees may cease payroll withholdings during the withholding period and/or request a refund of all amounts withheld before any shares are purchased. 17 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Since the U.S. Plan involves a look-back option, the estimate of the fair value for the share option is separated into two components. The first component is calculated as 15% (the employee discount) of a nonvested share of the Company's Class A common stock. The second component involves using the Black-Scholes-Merton option-pricing formula to value a one-year option on 85% of a share of the Company's Class A common stock. This value is adjusted to reflect the effect of the dividends that the employees do not receive during the life of the share option. At June 30, 2006, an estimated 100,000 shares can be purchased under the U.S. Plan at the end of the current withholding period for a discounted purchase price of $5.62 per share. During the quarter and six months ended June 30, 2006, compensation expense of $51,000 and $104,000, respectively, was recognized. At June 30, 2006, there was no remaining unearned compensation cost to be recognized through the end of the current withholding period which ended June 30, 2006. Under the U.K. Plan, the Company is authorized to issue up to 1,000,000 shares of its Class A common stock. Under the U.K. Plan, eligible employees can elect to have up to L250 pounds withheld from payroll each month to purchase shares at the end of a three-year withholding period. The purchase price of a share of stock is 85% of the market price at the beginning of the withholding period. Participating employees may cease payroll withholdings and/or request a refund of all amounts withheld before any shares are purchased. Under the U.K. Plan, fair value is equal to 15% (the employee discount) of the market price of a share of the Company's Class A common stock at the beginning of the withholding period. No adjustment is made to reflect the effect of the dividends that the employees do not receive during the life of the share option since employees are credited with interest by a third party on their withholdings during the withholding period. For purposes of estimating fair value, this interest-paying feature is deemed to be materially equivalent to the foregone dividends on the underlying shares of stock. At June 30, 2006, an estimated 422,000 shares in total could be purchased under the U.K. Plan at the end of the withholding periods. These estimates are subject to change based on fluctuations in the value of the British pound against the U.S. dollar. The discounted purchase price for a share of the Company's Class A common stock under the U.K. Plan ranges from $4.56 to $5.97. For the quarter and six months ended June 30, 2006, compensation cost of $47,000 and $70,000, respectively, was recognized for the U.K. Plan. At June 30, 2006, there was an estimated $277,000 of total unrecognized compensation cost related to the U.K. Plan, which is expected to be recognized through March 2009. During the quarter and six months ended June 30, 2006, a total of 308,708 and 308,940 shares, respectively, of Class A common stock were issued under the U.K. Plan. 18 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 7. DEPOSIT ON SALE OF THE COMPANY'S CORPORATE HEADQUARTERS AND DEFERRED GAIN On June 30, 2006, the Company sold the land and building utilized as its corporate headquarters in Atlanta, Georgia. These assets have a net carrying amount of $2,842,000. The base sales price of $8,000,000 was paid in cash at closing. Under the sale agreement, the $8,000,000 base sales price is subject to upward revision depending upon the buyer's ability to subsequently redevelop the property. Also on June 30, 2006, the Company entered into a 12-month leaseback agreement for these same facilities. Prior to termination of the leaseback agreement, the Company plans to relocate its corporate headquarters to other nearby leased facilities (see Note 13). Under SFAS 98, "Accounting for Leases," the Company deferred recognition of the gain related to this sale. Net of transaction costs, a pre-tax gain of $4,864,000 will be recognized by the Company upon the expiration or termination of the leaseback agreement, expected to be on or before June 30, 2007. The gain of $4,864,000 is based on the base sales price and does not include any amount for the potential upward revision of the sales price. Should such revision subsequently occur, the Company could ultimately realize a larger gain. The Company cannot predict the likelihood of any subsequent price revisions. Prior to the sale, this disposal group of assets had a fair value that exceeded its depreciated cost. No adjustment to the carrying cost was required when this disposal group was classified as "held for sale" under the provisions of SFAS 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." The Company does not own these assets at June 30, 2006. However, these assets are reported in Prepaid Expenses and Other Current Assets on the Company's Condensed Consolidated Balance Sheet at carrying cost in accordance with the provisions of SFAS 144. Pending recognition of the gain described above, the $8,000,000 received by the Company on June 30, 2006 is reported on the Company's Condensed Consolidated Balance Sheet as a deposit liability. 8. RETIREMENT PLANS The Company and its subsidiaries sponsor various defined benefit and defined contribution retirement plans covering substantially all employees. Effective December 31, 2002, the Company elected to freeze its U.S. defined benefit pension plan and replace it with a defined contribution plan. The Company's U.K. defined benefit retirement plans have also been frozen for new employees, but existing participants may still accrue additional benefits. Net periodic benefit cost related to the U.S., U.K., and Holland defined benefit pension plans for the quarters and six months ended June 30, 2006 and 2005 included the following components: 19 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Quarter ended Six months ended ------------------- ------------------- June 30, June 30, June 30, June 30, (in thousands) 2006 2005 2006 2005 -------- -------- -------- -------- Service cost $ 660 $ 515 $ 1,261 $ 1,029 Interest cost 8,169 7,842 16,110 15,685 Expected return on assets (8,774) (8,128) (17,252) (16,246) Recognized net actuarial loss 2,525 1,876 5,009 3,751 ------- ------- -------- -------- Net periodic benefit cost $ 2,580 $ 2,105 $ 5,128 $ 4,219 ======= ======= ======== ======== 9. SEGMENT INFORMATION The Company has two reportable segments, one which provides claims services through offices located in the United States ("U.S. Operations") and the other which provides similar services through offices or representatives located in 62 other countries ("International Operations"). The Company's reportable segments represent components of the business for which separate financial information is available that is evaluated regularly by the chief decision maker in deciding how to allocate resources and in assessing performance. Inter-segment sales are recorded at cost and are not material. The Company measures segment profit based on operating earnings, a non-GAAP financial measure defined as earnings before net corporate interest expense, stock option expense, and income taxes. Financial information for the quarters and six months ended June 30, 2006 and 2005 covering the Company's reportable segments is presented below: Quarter ended Six months ended ------------------- ------------------- June 30, June 30, June 30, June 30, (in thousands) 2006 2005 2006 2005 -------- -------- -------- -------- REVENUES: U.S., before reimbursements $118,743 $114,354 $249,849 $226,861 International, before reimbursements 73,860 71,648 144,360 143,475 -------- -------- -------- -------- Total Segment Revenues before Reimbursements 192,603 186,002 394,209 370,336 Reimbursements 17,164 20,779 37,230 36,088 -------- -------- -------- -------- TOTAL REVENUES $209,767 $206,781 $431,439 $406,424 ======== ======== ======== ======== SEGMENT OPERATING EARNINGS: U.S $ 4,305 $ 1,810 $ 12,936 $ 3,646 International 3,213 3,696 4,899 7,041 -------- -------- -------- -------- TOTAL SEGMENT OPERATING EARNINGS 7,518 5,506 17,835 10,687 Deduct: Stock option expense (351) -- (617) -- Net corporate interest expense (594) (1,355) (1,592) (2,882) -------- -------- -------- -------- INCOME BEFORE INCOME TAXES $ 6,573 $ 4,151 $ 15,626 $ 7,805 ======== ======== ======== ======== 20 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 10. COMMITMENTS AND CONTINGENCIES The Company normally structures its acquisitions to include earnout payments, which are contingent upon the acquired entity reaching certain revenue and operating earnings targets. The amount of the contingent payments and length of the earnout period varies for each acquisition, and the ultimate payments when made will vary, as they are dependent on future events. Based on projected levels of revenues and operating earnings, additional payments after June 30, 2006 under existing earnout agreements would approximate $2.2 million through 2009, as follows: 2006 2007 2008 2009 ---- ---- ---------- -------- -- -- $2,094,000 $150,000 In the normal course of the claims administration services business, the Company is named as a defendant in suits by insureds or claimants contesting decisions made by the Company or its clients with respect to the settlement of claims. Additionally, clients of the Company have brought actions for indemnification on the basis of alleged negligence by the Company, its agents, or its employees in rendering service to clients. The majority of these claims are of the type covered by insurance maintained by the Company. However, the Company is self-insured for the deductibles under various insurance coverages. In the opinion of Company management, adequate provisions have been made for such self-insured risks. 11. DEBT COVENANTS The Company's senior debt and revolving credit agreement contain various provisions that, among other things, require the Company to maintain defined leverage ratios, fixed charge coverage ratios, and minimum net worth thresholds. These provisions also limit the incurrence of certain liens, encumbrances, and disposition of assets in excess of defined amounts, none of which are expected to restrict future operations. The Company was in compliance with its debt covenants as of June 30, 2006. On June 16, 2006, the Company executed amendments to its senior debt and revolving credit agreements. As a result of these amendments, the provisions of the original agreements were modified to alter the terms and conditions under which the Company could sell its corporate headquarters facilities in Atlanta, Georgia (see Note 7). 12. SOUTH AFRICA BLACK ECONOMIC EMPOWERMENT AGREEMENT The government of South Africa has adopted policies to increase black ownership of South African businesses, including foreign-owned businesses located in South Africa. This initiative is called Black Economic Empowerment. The Company's South Africa subsidiary, Crawford & Company South Africa ("Crawford SA"), entered into a Black Economic Empowerment agreement ("BEE agreement") with a black-owned entity in South Africa (the "BEE entity"). As part of this BEE agreement, Crawford SA issued 54,792 voting shares of its subsidiary stock to the BEE entity for par value of 54,792 South African Rand (approximately US $9,000). The 54,792 shares represent a 25.1% ownership interest in Crawford SA. 21 CRAWFORD & COMPANY NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Prior to this transaction, Crawford SA was a wholly-owned subsidiary of the Company. This capital transaction at the subsidiary level changed the Company's ownership interest in Crawford SA by creating a 25.1% minority interest in the subsidiary. To reflect the Company's change in its ownership interest of Crawford SA and to reflect the creation of the minority interest, approximately $601,000 was charged to the Company's Retained Earnings and credited to Minority Interest on the Company's consolidated balance sheet. This amount represented 25.1% of the carrying value of the Company's investment in its South Africa subsidiary. 13. SUBSEQUENT EVENT Effective August 1, 2006, the Company entered into an operating lease agreement for the lease of approximately 160,000 square feet of office space in Atlanta, Georgia to be used as the Company's future corporate headquarters. This lease has a term of eleven years with total minimum monthly lease payments of approximately $41.5 million over the life of the lease. Additionally, the Company will be responsible for certain property operating expenses. The Company expects to occupy this office space sometime in early 2007 after the completion of leasehold improvements. Approximately $4.9 million of leasehold improvements will be provided by the lessor. Between August 1, 2006 and the occupancy date in early 2007, rental costs incurred during the leasehold improvement construction period will be charged to operating expenses as required by FASB Staff Position 13-1, "Accounting for Rental Costs Incurred during a Construction Period." 22 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Shareholders and Board of Directors of Crawford & Company: We have reviewed the condensed consolidated balance sheet of Crawford & Company as of June 30, 2006, and the related condensed consolidated statements of income for the three-month and six-month periods ended June 30, 2006 and 2005, and the condensed consolidated statements of cash flows for the six-month periods ended June 30, 2006 and 2005. These financial statements are the responsibility of the Company's management. We conducted our review in accordance with the standards of the Public Company Accounting Oversight Board (United States). A review of interim financial information consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the Public Company Accounting Oversight Board, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion. Based on our review, we are not aware of any material modifications that should be made to the condensed consolidated financial statements referred to above for them to be in conformity with U.S. generally accepted accounting principles. We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheet of Crawford & Company as of December 31, 2005, and the related consolidated statements of income and cash flows for the year then ended (not presented herein) and in our report dated March 9, 2006, we expressed an unqualified opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying condensed consolidated balance sheet as of December 31, 2005, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived. /s/ Ernst & Young LLP Atlanta, Georgia August 8, 2006 23 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS CAUTIONARY STATEMENT CONCERNING FORWARD-LOOKING STATEMENTS This quarterly report contains and incorporates by reference forward-looking statements within the meaning of that term in the Private Securities Litigation Reform Act of 1995 (the "1995 Act"). We desire to take advantage of the "safe harbor" provisions of the 1995 Act. The 1995 Act provides a "safe harbor" for forward-looking statements to encourage companies to provide information without fear of litigation so long as those statements are identified as forward-looking and are accompanied by meaningful cautionary statements identifying important factors that could cause actual results to differ materially from those projected. Statements contained in this report that are not historical in nature are forward-looking statements made pursuant to the "safe harbor" provisions of the 1995 Act. These statements are included throughout this report, and in the documents incorporated by reference in this report, and relate to, among other things, projections of revenues, earnings, earnings per share, cash flows, capital expenditures, working capital or other financial items, output, expectations, or trends in revenues or expenses. These statements also relate to our business strategy, goals and expectations concerning our market position, future operations, margins, case volumes, profitability, contingencies, debt covenants, liquidity, and capital resources. The words "anticipate", "believe", "could", "would", "should", "estimate", "expect", "intend", "may", "plan", "goal", "strategy", "predict", "project", "will" and similar terms and phrases identify forward-looking statements in this report and in the documents incorporated by reference in this report. Additional written and oral forward-looking statements may be made by us from time to time in information provided to the Securities and Exchange Commission, press releases, our website, or otherwise. Although we believe the assumptions upon which these forward-looking statements are based are reasonable, any of these assumptions could prove to be inaccurate and the forward-looking statements based on these assumptions could be incorrect. Our operations and the forward-looking statements related to our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct. Included among, but not limited to, the risks and uncertainties we face are declines in the volume of cases referred to us for many of our service lines associated with the property and casualty insurance industry, global economic conditions, interest rates, foreign exchange rates, regulations and practices of various governmental authorities, the competitive environment, the financial conditions of our clients, regulatory changes related to funding of defined benefit pension plans, the fact that our U.S. and U.K. defined benefit pension plans are significantly underfunded, changes in the degree to which property and casualty insurance carriers outsource their claims handling functions, changes in overall employment levels and associated workplace injury rates in the U. S., the ability to identify new revenue sources not tied to the insurance underwriting cycle, the ability to develop or acquire information technology resources to support and grow our business, the ability to attract and retain qualified personnel, renewal of existing major contracts with clients on satisfactory financial terms, general risks associated with doing business outside the U.S., our ability to comply with debt covenants, the outcome of our legal proceedings, possible legislation or changes in market conditions that may curtail or limit growth in product 24 liability and securities class actions, man-made disasters and natural disasters, and other risk factors in our 2005 Annual Report on Form 10-K and other documents that we file with the Securities and Exchange Commission. Therefore, you should not place undue reliance on any forward-looking statements. Actual results and trends in the future may differ materially from those suggested or implied by the forward-looking statements. We undertake no obligation to publicly release the results of any revisions to these forward-looking statements that may be made to reflect events anticipated or unanticipated. All future written and oral forward-looking statements attributable to the Company or persons acting on behalf of the Company are expressly qualified in their entirety by the cautionary statements made herein. BUSINESS OVERVIEW Based in Atlanta, Georgia, Crawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 63 countries. Our major service lines include property and casualty claims management, integrated claims and medical management for workers' compensation, legal settlement administration including class action and warranty inspections, and risk management information services. Our shares are traded on the New York Stock Exchange under the symbols CRDA and CRDB. Insurance companies, which represent the major source of our revenues, customarily manage their own claims administration function but require limited services which we provide, primarily field investigation and evaluation of property and casualty insurance claims. Self-insured entities typically require a broader range of services from us. In addition to field investigation and evaluation of their claims, we may also provide initial loss reporting services for their claimants, loss mitigation services such as medical case management and vocational rehabilitation, risk management information services, and administration of the trust funds established to pay their claims. Finally, we also perform legal settlement administration related to securities, product liability, bankruptcy, and other class action settlements, including identifying and qualifying class members, determining and dispensing settlement payments, and administering the settlement funds. Such services are generally referred to by us as class action services. The claims management services market, both in the United States ("U.S.") and internationally, is highly competitive and comprised of a large number of companies of varying size and scope of services. The demand from insurance companies and self-insured entities for services provided by independent claims service firms like us is largely dependent on industry-wide claims volumes, which are affected by the insurance underwriting cycle, weather-related events, general economic activity, and overall employment levels and associated workplace injury rates. Accordingly, we cannot predict case volumes which may be referred to us in the future. We generally earn our revenues on an individual fee-per-claim basis. Accordingly, the volume of claim referrals to us is a key driver of our revenues. When the insurance underwriting market is soft, insurance companies are generally more aggressive in the risks they underwrite, and insurance premiums and policy deductibles decline. This usually results in an increase in industry-wide claim referrals which will increase claim referrals to us provided we maintain at least our existing share of the overall claims services market. During a hard insurance underwriting market, as we have experienced since the September 11, 2001 terrorist attacks, 25 insurance companies become very selective in the risks they underwrite, and insurance premiums and policy deductibles increase, sometimes quite dramatically. This results in a reduction in industry-wide claims volumes, which reduces claims referrals to us unless we can offset the decline in claim referrals with growth in our share of the overall claims services market. Our ability to grow our market share in such a highly fragmented, competitive market is primarily dependent on the delivery of superior quality service and effective, properly focused sales efforts. RESULTS OF OPERATIONS Consolidated net income was $4,213,000 and $2,681,000 for the quarters ended June 30, 2006 and 2005, respectively, and $10,061,000 and $5,042,000 for the six months ended June 30, 2006 and 2005, respectively. With the exception of net corporate interest expense, stock option expense, and income taxes, our results of operations are discussed and analyzed by our two operating segments: U.S. Operations and International Operations. The discussion and analysis of our two operating segments follows the sections on net corporate interest expense, stock option expense and income taxes. NET CORPORATE INTEREST EXPENSE Net corporate interest expense is comprised of interest expense that we incur on our short- and long-term borrowings, partially offset by interest income we earn on available cash balances. These amounts vary based on interest rates, borrowings outstanding, and the amounts of invested cash. Net corporate interest expense totaled $594,000 and $1.4 million for the quarters ended June 30, 2006 and 2005, respectively, and $1.6 million and $2.9 million for the six months ended June 30, 2006 and 2005, respectively. During the quarter ended June 30, 2006, we received and recognized additional interest income of $288,000 related to a tax refund claim originally settled with the IRS in June 2004. STOCK OPTION EXPENSE Stock option expense is mainly comprised of non-cash expenses related to historically granted stock options under our various stock option and employee stock purchase plans. Stock option expense of $351,000 and $617,000 was recognized for the 2006 second quarter and six month period, respectively, under SFAS 123R. Stock option expense for any periods in 2005 was not recognized in our Condensed Consolidated Statement of Income under the provisions of APB 25. INCOME TAXES Taxes on income totaled $2.4 million and $1.5 million for the quarters ended June 30, 2006 and 2005, respectively, and $5.6 million and $2.8 million for the six months ended June 30, 2006 and 2005, respectively. Our consolidated effective tax rate may change periodically due to changes in enacted tax rates, fluctuations in the mix of income earned from our various international operations, and our ability to utilize net operating loss carryforwards in certain of our international subsidiaries. Our effective tax rate for the quarters and six month periods ended June 30, 2006 and 2005 was 35.4%, excluding an adjustment of $33,000 in the second quarter of 2006 related to a tax credit refund claim originally settled in 2004 with the Internal Revenue Service. 26 SEGMENT OPERATING EARNINGS Our reportable segments, U.S. Operations and International Operations, represent components of our business for which separate financial information is available that is evaluated regularly by our chief decision maker in deciding how to allocate resources and in assessing performance. Operating earnings, a non-GAAP (generally accepted accounting principles) financial measure, is one of the key performance measures our senior management and chief decision maker use to evaluate the performance of our operating segments and make resource allocation decisions. We believe this measure is useful to investors in that it allows them to evaluate our operating performance using the same criteria our management uses. Operating earnings excludes net corporate interest expense, stock option expense, and income taxes. Net corporate interest, stock option expense and income taxes are recurring components of our net income, but they are not considered part of our segment operating earnings since they are managed on a corporate-wide basis. Net corporate interest expense results from capital structure decisions made by management. Stock option expense is a non-cash expense primarily related to historically issued stock options. Income taxes are based on statutory rates in effect in each of the locations where we provide services and vary throughout the world. None of these costs relate directly to the performance of our services, and therefore are excluded from segment operating earnings in order to better assess the results of our segment operating activities on a consistent basis. In the normal course of our business, we sometimes pay for certain out-of-pocket expenses that are reimbursed by our clients. Under GAAP, these out-of-pocket expenses and associated reimbursements are reported as revenues and expenses in our Consolidated Statements of Income. In some of the discussion and analysis that follows, we do not believe it is informative to include the GAAP required gross up of our revenues and expenses for these reimbursed expenses. The amounts of reimbursed expenses and related revenues offset each other in our Consolidated Statements of Income with no impact to our net income. Except where noted, revenue amounts exclude reimbursements for out-of-pocket expenses. Expense amounts exclude reimbursed out-of-pocket expenses, net corporate interest expense, stock option expense, and income taxes. Our discussion and analysis of operating expenses is comprised of two components. Compensation and Fringe Benefits include all compensation, payroll taxes, and benefits provided to our employees which, as a service company, represents our most significant and variable expense. Expenses Other Than Compensation and Fringe Benefits include outsourced services, office rent and occupancy costs, other office operating expenses, cost of risk, and amortization and depreciation. This discussion and analysis should be read in conjunction with our condensed consolidated financial statements and the accompanying notes. 27 Operating results for our U.S. and international operations, reconciled to net income, were as follows: Quarter ended Six months ended ------------------- ------------------- June 30, June 30, June 30, June 30, (in thousands) 2006 2005 2006 2005 -------- -------- -------- -------- REVENUES: U.S., before reimbursements $118,743 $114,354 $249,849 $226,861 International, before reimbursements 73,860 71,648 144,360 143,475 -------- -------- -------- -------- Total, before reimbursements 192,603 186,002 394,209 370,336 Reimbursements 17,164 20,779 37,230 36,088 -------- -------- -------- -------- TOTAL $209,767 $206,781 $431,439 $406,424 COMPENSATION & FRINGE BENEFITS: U.S. $ 76,447 $ 74,200 $157,215 $146,316 % of Revenues before reimbursements 64.4% 64.9% 62.9% 64.5% International 51,732 49,922 102,397 100,467 % of Revenues before reimbursements 70.0% 69.6% 70.9% 70.0% -------- -------- -------- -------- TOTAL $128,179 $124,122 $259,612 $246,783 % of Revenues before reimbursements 66.6% 66.7% 65.9% 66.6% EXPENSES OTHER THAN COMPENSATION & FRINGE BENEFITS: U.S. $ 37,991 $ 38,344 $ 79,698 $ 76,899 % of Revenues before reimbursements 32.0% 33.5% 31.9% 33.9% International 18,915 18,030 37,064 35,967 % of Revenues before reimbursements 25.6% 25.2% 25.7% 25.1% -------- -------- -------- -------- TOTAL $ 56,906 $ 56,374 $116,762 $112,866 % of Revenues before reimbursements 29.5% 30.3% 29.6% 30.5% Reimbursements 17,164 20,779 37,230 36,088 -------- -------- -------- -------- TOTAL $74,070 $77,153 $153,992 $148,954 % of Revenues 35.3% 37.3% 35.7% 36.6% OPERATING EARNINGS: U.S. $ 4,305 $ 1,810 $ 12,936 $ 3,646 % of Revenues before reimbursements 3.6% 1.6% 5.2% 1.6% International 3,213 3,696 4,899 7,041 % of Revenues before reimbursements 4.4% 5.2% 3.4% 4.9% DEDUCT: Net corporate interest expense (594) (1,355) (1,592) (2,882) Stock option expense (351) -- (617) -- Income taxes (2,360) (1,470) (5,565) (2,763) -------- -------- -------- -------- Net Income $ 4,213 $ 2,681 $ 10,061 $ 5,042 ======== ======== ======== ======== U.S. OPERATIONS REVENUES BEFORE REIMBURSEMENTS U.S. revenues before reimbursements by market type, for the quarters and six months ended June 30, 2006 and 2005 were as follows: 28 Quarter ended Six months ended ------------------------------ ------------------------------ June 30, June 30, June 30, June 30, (in thousands) 2006 2005 Variance 2006 2005 Variance -------- -------- -------- -------- -------- -------- Insurance companies $ 51,563 $ 48,215 6.9% $113,079 $102,194 10.7% Self-insured entities 36,750 38,594 (4.8%) 73,591 77,934 (5.6%) Legal settlement administration 30,430 27,545 10.5% 63,179 46,733 35.2% -------- -------- -------- -------- Total U.S. Revenues before Reimbursements $118,743 $114,354 3.8% $249,849 $226,861 10.1% ======== ======== ======== ======== Revenues before reimbursements from insurance companies increased 6.9% from the 2005 second quarter to $51.6 million in the 2006 second quarter, due to an increase in storm-related revenues from the numerous severe storms which occurred in the midwestern and northeastern U.S. These revenues increased 10.7% to $113.1 million for the six months ended June 30, 2006, compared to $102.2 million for the 2005 period due to an increase in storm-related revenues in our catastrophe, property central, and technical services units, including the completion of hurricane related claims assigned to us in 2005. Revenues from self-insured clients decreased 4.8% and 5.6% for the second quarter and six months ended June 30, 2006, respectively, to $36.8 million and $73.6 million, due primarily to a reduction in claim referrals from our existing clients, only partially offset by net new business gains. See the following analysis of U.S. cases received. Legal settlement administration revenues, including administration and inspection services, increased 10.5% and 35.2% from the 2005 second quarter and six-month period, respectively, to $30.4 million and $63.2 million in the 2006 second quarter and year-to-date period, respectively. Legal settlement administration revenues are project-based and can fluctuate significantly. However, we have a record backlog of projects awarded totaling approximately $51.2 million at June 30, 2006. REIMBURSEMENTS INCLUDED IN TOTAL REVENUES Reimbursements for out-of-pocket expenses included in total revenues for our U.S. operations were $10.7 million and $23.7 million for the quarter and six months ended June 30, 2006, respectively, declining from $13.5 million for the 2005 quarter, but increasing from $22.2 million for the six months ended June 30, 2005. The decline in the 2006 second quarter was related to our legal settlement administration unit, where the nature of the work performed in the quarter required less out-of-pocket expenditures. However, this unit's reimbursements have increased on a year-to-date basis during 2006, reflecting an overall increase in noticing work performed on certain securities class action settlements. Case Volume Analysis Excluding the impact of legal settlement administration services, which has project-based revenues that are not denominated by individual cases, U.S. unit volume, measured principally by cases received, decreased 3.9% in the second quarter of 2006 compared to the same 2005 period. This decrease was partially offset by a 5.2% revenue increase from changes in the mix of services provided and in the rates charged for those services, resulting in a net 1.3% increase in U.S. revenues before reimbursements for the second quarter of 2006, excluding revenues from legal settlement administration services. The decrease in high-frequency, low-severity claims referred from our U.S. insurance company clients and an increase in high-value commercial claims generated by the 2005 hurricanes combined to increase our average revenue per claim in the 2006 second quarter. Growth in legal settlement administration services increased U.S. 29 revenues by 2.5% in the quarter ended June 30, 2006, compared to the same quarter in 2005. For the six-month period ended June 30, 2006, U.S. unit volume decreased by 6.0% compared to the 2005 period. This decrease was offset by an 8.8% revenue increase from changes in the mix of services provided and in the rates charged for those services, resulting in a net 2.8% increase in U.S. revenues for the first six months of 2006, excluding revenues from legal settlement administration services. Growth in legal settlement administration services increased U.S. revenues by 7.3% in the 2006 six-month period, compared to the same period in 2005. Excluding the impact of legal settlement administration services, U.S. unit volume by major service line, as measured by cases received, for the quarter and six months ended June 30, 2006 and 2005 was as follows: Quarter ended Six months ended ------------------------------ ------------------------------ June 30, June 30, June 30, June 30, (whole numbers) 2006 2005 Variance 2006 2005 Variance -------- -------- -------- -------- -------- -------- Casualty 44,088 46,207 (4.6%) 91,392 93,788 (2.6%) Property 50,712 43,495 16.6% 97,238 92,052 5.6% Vehicle 24,841 30,875 (19.5%) 51,596 63,804 (19.1%) Workers' Compensation 31,568 36,984 (14.6%) 63,074 73,000 (13.6%) Other 5,459 5,498 (0.7%) 10,671 11,387 (6.3%) ------- ------- ------- ------- TOTAL U.S. CASES RECEIVED 156,668 163,059 (3.9%) 313,971 334,031 (6.0%) ======= ======= ======= ======= The increase in property claims during the quarter and six months ended June 30, 2006 was primarily due to an influx of claims from the severe storms which occurred in the midwestern and northeastern U.S. during the 2006 second quarter. The decline in vehicle claims during the quarter and six months ended June 30, 2006 was due to a decline in referrals of high-frequency, low-severity claims from our insurance company clients. The declines in workers' compensation and casualty claims during the quarter and six months ended June 30, 2006 were due primarily to a reduction in claims from our existing clients and reflect continued weakness in reported workplace injuries. COMPENSATION AND FRINGE BENEFITS Our most significant expense is the compensation of employees, including related payroll taxes and fringe benefits. U.S. compensation expense as a percent of revenues before reimbursements decreased to 64.4% in the second quarter of 2006, compared to 64.9% in the same 2005 quarter. For the six-month period ended June 30, 2006, U.S. compensation expense as a percent of revenues before reimbursements decreased to 62.9%, compared to 64.5% in the 2005 period. These decreases were primarily due to the utilization of operating capacity within our field operation branches as we completed claims associated with Hurricanes Katrina, Wilma and Rita and processed claims in the 2006 second quarter associated with the severe storms which occurred in the midwestern and northeastern U.S. There was an average of 4,388 full-time equivalent employees (including 188 catastrophe adjusters) in the first six months of 2006, compared to an average of 4,234 (including 165 catastrophe adjusters) in the same 2005 period. U.S. salaries and wages totaled $64.6 million and $131.1 million for the quarter and six months ended June 30, 2006, respectively, increasing 9.3% and 12.0%, from $59.1 million and $117.1 million in the comparable 2005 periods. These increases were a result of the higher compensation associated with the increased revenues generated by our catastrophe adjusters and 30 legal settlement administration unit. Payroll taxes and fringe benefits for U.S. operations totaled $11.8 million and $26.1 million in the second quarter and first six months of 2006, respectively, decreasing 21.9% and 10.6% from 2005 costs of $15.1 million and $29.2 million for the comparable periods, primarily due to lower costs in our self-insured workers compensation and medical benefits programs. EXPENSES OTHER THAN REIMBURSEMENTS, COMPENSATION AND FRINGE BENEFITS U.S. expenses other than reimbursements, compensation and related payroll taxes and fringe benefits were 32.0% of revenues before reimbursements for the quarter ended June 30, 2006, down from 33.5% for the same quarter in 2005. U.S. expenses other than reimbursements, compensation and related payroll taxes and fringe benefits were 31.9% of revenues before reimbursements for the six-month period ended June 30, 2006, down from 33.9% for the same period in 2005. These decreases were primarily due to lower office expenses and professional fees which were lower as a percentage of revenues, partially offset by higher professional indemnity self-insurance costs. REIMBURSED EXPENSES Reimbursements for out-of-pocket expenses included in total revenues for our U.S. operations were $10.7 million and $23.7 million for the quarter and six months ended June 30, 2006, respectively, declining from $13.5 million for the 2005 quarter, but increasing from $22.2 million for the six months ended June 30, 2005. The decline in the 2006 second quarter was related to our legal settlement administration unit, where the nature of the work performed in the quarter required less out-of-pocket expenditures. However, this unit's reimbursements have increased on a year-to-date basis during 2006, reflecting an overall increase in noticing work performed on certain securities class action settlements. DEPOSIT ON SALE OF THE COMPANY'S CORPORATE HEADQUARTERS AND DEFERRED GAIN On June 30, 2006, we sold the land and building utilized as our corporate headquarters in Atlanta, Georgia. These assets have a net carrying amount of $2,842,000. The base sales price of $8,000,000 was paid in cash at closing. Under the sale agreement, the $8,000,000 base sales price is subject to upward revision depending upon the buyer's ability to subsequently redevelop the property. Also on June 30, 2006, we entered into a 12-month leaseback agreement for these same facilities. Prior to termination of the leaseback agreement, we plan to relocate our corporate headquarters to other nearby leased facilities. Under SFAS 98, "Accounting for Leases," we deferred recognition of the gain related to this sale. Net of transaction costs, we will recognize a pre-tax gain of $4,864,000 upon the expiration or termination of the leaseback agreement, expected to be on or before June 30, 2007. The gain of $4,864,000 is based on the base sale price and does not include any amount for the potential upward revision of the sales price. Should such revision subsequently occur, we could ultimately realize a larger gain. We cannot predict the likelihood of any subsequent price revisions. Prior to the sale, this disposal group of assets had a fair value that exceeded its depreciated cost. No adjustment to the carrying cost was required when this disposal group was classified as "held for sale" under the provisions of SFAS 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." We do not own these assets at June 30, 2006. However, these assets are 31 reported in Prepaid Expenses and Other Current Assets on our Condensed Consolidated Balance Sheet at carrying cost in accordance with the provisions of SFAS 144. Pending recognition of the gain described above, the $8,000,000 that we received on June 30, 2006 is reported on our Condensed Consolidated Balance Sheet as a deposit liability. INTERNATIONAL OPERATIONS REVENUES BEFORE REIMBURSEMENTS Substantially all international revenues are derived from the insurance company market. Revenues before reimbursements from our international operations increased 3.1%, from $71.6 million in the second quarter of 2005 to $73.9 million in the 2006 second quarter. Revenues before reimbursements from our international operations for the first six months of 2006 totaled $144.4 million, a 0.6% increase from $143.5 million reported in the first six months of 2005. International unit volume, measured principally by cases received, increased 18.1% and 6.6% in the quarter and six months ended June 30, 2006, respectively, compared to the same periods in 2005. Revenues per claim decreased 12.6% and 2.6% during the quarter and six months ended June 30, 2006, respectively, due to changes in the mix of services provided and in the rates charged for those services. Revenues before reimbursements reflected a 2.4% and 3.4% decrease during the quarter and six months ended June 30, 2006, respectively, due to the negative effect of a stronger U.S. dollar, primarily as compared to the British pound and the euro. REIMBURSEMENTS INCLUDED IN TOTAL REVENUES Reimbursements for out-of-pocket expenses included in total revenues for our international operations decreased to $6.5 million and $13.5 million for the quarter and six months ended June 30, 2006, respectively, from $7.3 million and $13.9 million in the same 2005 periods, due primarily to the negative effect of a stronger U.S. dollar during the 2006 periods. Case Volume Analysis International unit volume by region for the quarters and six months ended June 30, 2006 and 2005 was as follows: Quarter ended Six months ended ------------------------------ ------------------------------ June 30, June 30, June 30, June 30, (whole numbers) 2006 2005 Variance 2006 2005 Variance -------- -------- -------- -------- -------- -------- United Kingdom 38,830 31,829 22.0% 72,393 73,184 (1.1%) Americas 34,088 27,557 23.7% 66,811 56,938 17.3% CEMEA 25,249 24,030 5.1% 51,784 52,005 (0.4%) Asia/Pacific 16,719 13,823 21.0% 32,289 27,266 18.4% ------- ------ ------- ------- TOTAL INTERNATIONAL CASES RECEIVED 114,886 97,239 18.1% 223,277 209,393 6.6% ======= ====== ======= ======= The increase in the United Kingdom ("U.K.") unit volume was primarily due to approximately 5,600 takeover claims received during the 2006 second quarter associated with a new program. The increase in the Americas was primarily due to an increase in high-frequency, low-severity claims associated with a new client program in Brazil. The Asia/Pacific increase was due to an increase in high-frequency, low-severity claims in Australia and Singapore. 32 COMPENSATION AND FRINGE BENEFITS As a percentage of revenues before reimbursements, compensation expense, including related payroll taxes and fringe benefits, was 70.0% for the quarter ended June 30, 2006 compared to 69.6% for the same quarter in 2005. For the six-month period ended June 30, 2006, compensation expense, including related payroll taxes and fringe benefits increased as a percentage of revenues before reimbursements to 70.9% from 70.0% in 2005. These increases primarily reflected an increase in operating capacity in our Canadian operations and increased staffing in our U.K. and Canadian units to handle claims expected to be received under new claims handling agreements. There was an average of 3,389 full-time equivalent employees in the first six months of 2006 compared to an average of 3,227 in the same 2005 period. Salaries and wages of international personnel increased to $43.3 million for the quarter ended June 30, 2006, from $42.1 million in the same 2005 quarter. For the six-month periods, salaries and wages increased to $84.7 million in 2006 from $84.3 million in 2005. These increases were due to the increase in full-time equivalent employees. Payroll taxes and fringe benefits for international operations totaled $8.4 million and $17.7 million for the quarter and six months ended June 30, 2006, respectively, compared to $7.8 million and $16.2 million for the same period in 2005, primarily due to higher group benefits and defined contribution retirement costs. The increases in the 2006 periods were partially offset by the impact of a stronger U.S. dollar. EXPENSES OTHER THAN REIMBURSEMENTS, COMPENSATION AND FRINGE BENEFITS Expenses other than reimbursements, compensation and related payroll taxes and fringe benefits were 25.6% and 25.7% of international revenues before reimbursements for the quarter and six months ended June 30, 2006, respectively, as compared to 25.2% and 25.1% for the same periods in 2005. REIMBURSED EXPENSES Reimbursements for out-of-pocket expenses included in total revenues for our international operations decreased to $6.5 million and $13.5 million for the quarter and six months ended June 30, 2006, respectively, from $7.3 million and $13.9 million in the same 2005 periods, due primarily to the impact of a stronger U.S. dollar during the 2006 periods. LIQUIDITY, CAPITAL RESOURCES, AND FINANCIAL CONDITION At June 30, 2006, our working capital balance (current assets less current liabilities) was $137.7 million, an increase from the December 31, 2005 balance of $125.8 million. Cash and cash equivalents totaled $65.0 million at June 30, 2006 and $49.4 million at December 31, 2005. CASH PROVIDED BY OPERATING ACTIVITIES Cash provided by operating activities increased by $13.7 million, from cash provided by operating activities of $7.9 million in the six months ended June 30, 2005 to $21.6 million in the six months ended June 30, 2006. Cash was generated in 2006 from higher net income, improved collections within our legal settlement administration unit, and the collection of accounts receivable generated from the hurricane-related claims administered in the 2005 fourth quarter. During the 2006 second quarter, we received $3.8 million, including associated interest, from the 33 Internal Revenue Service (IRS) related to a tax credit refund claim that was previously settled with the IRS in June 2004. CASH USED IN INVESTING ACTIVITIES Cash used in investing activities increased by $292,000, from $2.3 million in the six months ended June 30, 2005 to $2.5 million in the six months ended June 30, 2006. This increase was related to greater capitalization of computer software costs in 2006 partially offset by lower fixed asset purchases. Cash of $8.0 million was received during the second quarter of 2006 related to the sale of our corporate headquarters. During the second quarter of 2005, we received a final payment of approximately $7.6 million related to the 2004 sale of undeveloped land. CASH USED IN FINANCING ACTIVITIES Cash used in financing activities decreased by $2.2 million, from $6.1 million used in the six months ended June 30, 2005 to $3.9 million used in the six months ended June 30, 2006. This decrease in cash used was due to a $1.0 million increase during the 2006 period in net short-term borrowings in our international operations over the level of net borrowings for the same period in 2005. In addition, proceeds from stock shares issued under employee incentive plans, primarily related to the U.K. employee stock purchase plan, increased approximately $1.0 million during the 2006 period. Cash dividends to shareholders in both the 2006 and 2005 six-month periods ended June 30 approximated $5.9 million. As a percentage of net income, cash dividends totaled 58.6% for the six months ended June 30, 2006, compared to 116.3% for the same period in 2005. Our Board of Directors makes dividend decisions each quarter based on an assessment of current and projected earnings and cash flows. Our ability to pay future dividends could be impacted by many factors including the funding requirements for our defined benefit pension plans, repayments of outstanding borrowings, and future levels of cash generated by our operating activities. Our senior debt and revolving credit agreement contain various provisions that limit the incurrence of certain liens, encumbrances, and disposition of assets in excess of defined amounts, none of which we expect to restrict future operations. Based on these provisions, a maximum amount of $10,981,000 of our retained earnings at June 30, 2006 is available for the payment of cash dividends to shareholders during the remainder of 2006. During the first six months of 2006, we did not repurchase any shares of our Class A or Class B Common Stock. As of June 30, 2006, 705,863 shares remain to be repurchased under the discretionary 1999 share repurchase program authorized by our Board of Directors. We believe it is unlikely that we will repurchase shares under this program in the foreseeable future due to the decline in the funded status of our defined benefit pension plans. OTHER MATTERS CONCERNING LIQUIDITY, CAPITAL RESOURCES, AND FINANCIAL CONDITION We maintain a $70.0 million revolving credit line with a syndication of banks in order to meet seasonal working capital requirements and other financing needs that may arise. This revolving credit line expires in September 2010. As a component of this credit line, we maintain a letter of credit facility to satisfy certain of our own contractual obligations. Including $14.6 million committed under the letter of credit facility, the balance of our unused line of credit totaled $27.9 million at June 30, 2006. Our short-term borrowings typically peak during the first quarter and generally decline during the balance of the year. Short-term borrowings outstanding, including bank overdraft facilities, as of June 30, 2006 totaled $30.4 million, increasing from $28.9 million at the end of 2005. Long-term borrowings outstanding, including current installments of $11.4 34 million, totaled $51.6 million as of June 30, 2006, compared to $52.3 million at December 31, 2005. We have historically used the proceeds from our long-term borrowings to finance business acquisitions, primarily in our international segment. Refer to the Debt Covenants discussion under the "Factors that May Affect Future Results" section of our MD&A for further discussion and analysis of our borrowing capabilities. We believe our current financial resources, together with funds generated from operations and existing and potential borrowing capabilities will be sufficient to maintain our current operations for the next 12 months and foreseeable future. We have not engaged in any hedging activities to compensate for the effect of exchange rate fluctuations on the operating results of our foreign subsidiaries. Foreign-currency-denominated debt serves to hedge the currency exposure of our net investment in foreign operations. Shareholders' investment at June 30, 2006 was $187.2 million, compared with $179.0 million at the end of 2005. This overall increase was the result of net income, common stock issued under employee incentive plans, and net positive foreign currency translations, partially offset by dividends paid to shareholders and a charge to retained earnings related to the creation of a minority interest in our South Africa subsidiary. OFF-BALANCE SHEET ARRANGEMENTS At June 30, 2006, we have not entered into any off-balance sheet arrangements that could materially impact our consolidated results of operations, financial conditions, or cash flows. APPLICATION OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES Management's Discussion and Analysis of Financial Condition and Results of Operations addresses our condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the U.S. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. On an ongoing basis, management evaluates these estimates and judgments based upon historical experience and on various other factors that are believed to be reasonable under the circumstances. The results of these evaluations form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. There have been no material changes to our critical accounting policies and estimates since December 31, 2005. For a detailed discussion regarding the application of our critical accounting policies, see our Annual Report on Form 10-K for the year ended December 31, 2005 filed with the Securities and Exchange Commission, under the heading "Critical Accounting Policies and Estimates" in the "Management's Discussion and Analysis of Financial Condition and Results of Operations' section. ADOPTION OF NEW ACCOUNTING STANDARDS Additional information related to new accounting standards adopted during 2006 is provided in Notes 2 and 6 to our condensed consolidated financial statements contained in this Form 10-Q. 35 We adopted Statement of Financial Accounting Standards 123R, "Share-Based Payment" ("SFAS 123R") and the related FASB Staff Positions on January 1, 2006. As required by the SEC's Staff Accounting Bulletin 107, we have provided all of the required disclosures of SFAS 123R in the interim period of adoption, and for any subsequent interim periods in the first year of adoption. During the quarter and six months ended June 30, 2006, we recognized total pre-tax compensation expense for stock-based awards in the amount of $491,000 and $1,248,000, respectively, under SFAS 123R compared to $35,000 and $98,000, respectively, for the same periods in 2005 under Accounting Principles Board Opinion 25, "Accounting for Stock Issued to Employees," ("APB 25"). Included in expense for the quarter and six months ended June 30, 2006 is $351,000 and $617,000, respectively, for our stock option and employee stock purchase plans. These plans were not subject to expense recognition in 2005 under APB 25. Beginning in 2005, most new awards of stock-based compensation have been granted under our executive stock bonus plan, which consists of grants of performance shares and restricted shares of our Class A common stock. Awards under this plan were compensatory under APB 25, although the methods used to measure and recognize compensation costs differed somewhat from those under SFAS 123R. The adoption of SFAS 123R did not have a significant impact on compensation cost recognized for awards under our executive stock bonus plan. The increase in recognized compensation cost for these awards, $140,000 and $631,000, respectively, for the quarter and six months ended June 30, 2006, compared to $35,000 and $98,000, respectively, for the same periods in 2005, was primarily due to the number of awards granted in 2006 as compared to 2005. FACTORS THAT MAY AFFECT FUTURE RESULTS FORWARD LOOKING STATEMENTS Certain information presented in "Management's Discussion and Analysis of Financial Condition and Results of Operations" may include forward-looking statements, the accuracy of which is subject to a number of risks, uncertainties and assumptions. The section captioned "Cautionary Statement Concerning Forward-Looking Statements" in this Form 10-Q and Item 1.A. of our Annual Report on Form 10-K for the year ended December 31, 2005 discuss such risks, uncertainties and assumptions and other key factors that could cause actual results to differ materially from those expressed in such forward-looking statements. LEGAL PROCEEDINGS As disclosed in Note 10, "Commitments and Contingencies," to the condensed consolidated financial statements, we have potential exposure to certain legal and regulatory matters. CONTINGENT PAYMENTS We normally structure acquisitions to include earnout payments, which are contingent upon the acquired entity reaching certain revenue and operating earnings targets. The amount of the contingent payments and length of the earnout period varies for each acquisition, and the ultimate payments when made will vary, as they are dependent on future events. Based on projected levels of revenues and operating earnings, additional payments after June 30, 2006 36 under existing earnout agreements would approximate $2.2 million through 2009, as follows: 2006 - none; 2007 - none; 2008 - $2,094,000; and 2009 - $150,000. At June 30, 2006, we have committed $14.6 million under letters of credit to satisfy certain of our own contractual requirements. As noted below in our discussion of Debt Covenants, these letters of credit commitments are a component of our $70.0 million Amended Revolving Credit Agreement. CONTRACTUAL OBLIGATIONS As disclosed in Note 13 to our condensed consolidated financial statements contained in this Form 10-Q, we entered into a new operating lease on August 1, 2006 for approximately 160,000 square feet of office space in Atlanta, Georgia to be used as our future corporate headquarters. We will begin utilizing this leased space sometime in the first quarter of 2007, after construction of leasehold improvements. The minimum monthly lease payments vary over the term of the lease. The lessor will also provide a leasehold improvement allowance of approximately $4.9 million. The impact of these minimum lease payments on our liquidity and cash flow in future periods is as follows: Payments Due by Years ---------------------------------------------- 2007 2010 2013 through through through (in thousands) 2006 2009 2012 2017 Total ------ ------- ------- ------- ------- $1,028 $10,328 $11,204 $18,964 $41,524 DEBT COVENANTS In October 2003, we entered into a $70.0 million revolving credit line pursuant to a revolving credit agreement (the "Revolving Credit Agreement") and issued $50.0 million in 6.08% senior notes pursuant to a notes purchase agreement (the "Notes Purchase Agreement"). As of June 30, 2006, there was $27.5 million outstanding on the revolving credit line, with an average variable interest rate of 6.06%. In addition, letters of credit of $14.6 million were also committed under this revolving credit line. Our short-term borrowings at June 30, 2006 also include $2.7 million outstanding under bank overdraft facilities. The $50.0 million senior notes have scheduled principal repayments of approximately $5.6 million beginning October 2006 and continuing semi-annually through 2009 with the final payment due October 2010. The stock of Crawford & Company International, Inc. is pledged as security under these agreements and our U.S. subsidiaries have guaranteed our obligations under these agreements. On September 30, 2005, we executed a First Amended and Restated Credit Agreement ("Amended Revolving Credit Agreement") to our existing $70.0 million Revolving Credit Agreement dated October 2003. The Amended Revolving Credit Agreement does not change the dollar amount of the credit line or interest rate terms. The expiration date was extended to September 29, 2010. On June 16, 2006, we executed Amendment No. 1 to the Amended 37 Revolving Credit Agreement, which amended certain terms relating to the sale and leaseback of real estate that was used as our headquarters in Atlanta, Georgia. On September 30, 2005, we also executed a Waiver and Amendment (the "Amended Note Purchase Agreement") to our original Note Purchase Agreement of October 2003 involving our $50.0 million 6.08% senior notes payable. The Amended Note Purchase Agreement does not change the interest rate, payment schedule, or maturity date of the 6.08% senior notes. On June 16, 2006, we executed Waiver and Amendment No. 2 to the Amended Note Purchase Agreement, which amended certain terms relating to the sale and leaseback of real estate that was used as our headquarters in Atlanta, Georgia. Both the original Revolving Credit Agreement and the original Note Purchase Agreement contained various provisions which required us to maintain defined leverage ratios, fixed charge coverage ratios, and minimum net worth thresholds. As a result of the amended agreements, the material provisions in the original agreements were modified at September 30, 2005 as follows: 1) We must maintain, on a rolling four quarter basis, a leverage ratio of consolidated debt to earnings before interest expense, income taxes, depreciation, amortization, certain non-recurring charges, and capitalization of internally developed software costs ("EBITDA") of no more than 2.75 times EBITDA. This ratio is reduced to 2.50 times EBITDA effective for the quarter ended September 30, 2006, and to 2.25 times EDITDA effective for the quarter ended September 30, 2007. 2) We must also maintain, on a rolling four quarter basis, a fixed charge coverage ratio of EBITDA plus lease expenses ("EBITDAR") to total fixed charges, consisting of interest expense and lease expense, of no less than 1.5 times fixed charges through the quarter ended September 30, 2007. Effective the quarter ended December 31, 2007, this ratio changes to no less than 1.75 times fixed charges. 3) We are also required to maintain a minimum net worth equal to $167,200,000 plus 50% of our cumulative positive consolidated net income earned after June 30, 2005, plus 100% of the net proceeds from any equity offering, subject to terms and conditions. For purposes of determining minimum net worth, any non-cash adjustments after June 30, 2005 related to our pension liabilities, goodwill, or foreign currency translation are excluded. 4) During 2006, we are authorized to pay dividends to holders of our common stock up to an amount not to exceed the sum of 2005 consolidated net income plus $4,000,000. All other original provisions regarding the payments of dividends during the terms of these original and amended agreements remain unchanged. 5) Prior to September 30, 2006, we were allowed to sell, or sell and lease back, the real estate that comprises our corporate headquarters in Atlanta, Georgia. We were in compliance with these debt covenants as of June 30, 2006. If we do not meet the covenant requirements in the future, we would be in default under these agreements. In such an event, we would need to obtain a waiver of the default or repay the outstanding indebtedness under the agreements. If we could not obtain a waiver on satisfactory terms, we could be 38 required to renegotiate this indebtedness. Any such renegotiations could result in less favorable terms, including higher interest rates and accelerated payments. Based upon our projected operating results for the remainder of 2006, we expect to remain in compliance with the financial covenants contained in the Amended Revolving Credit Agreement and the Amended Notes Purchase Agreement throughout 2006. However, there can be no assurance that our actual financial results will match our planned results or that we will not violate the covenants. PENDING ADOPTION OF RECENTLY ISSUED ACCOUNTING STANDARD Financial Accounting Standards Board (FASB) Interpretation No. 48, "Accounting for Uncertainty in Income Taxes" ("FIN 48"), is effective for fiscal years beginning after December 15, 2006. FIN 48 will be applicable to all routine and nonroutine positions for taxes accounted for under SFAS 109, "Accounting for Income Taxes," by creating a single model to address uncertainties in tax positions. FIN 48 clarifies the accounting for income taxes by prescribing the minimum recognition threshold a tax position is required to meet before being recognized in the financial statements. FIN 48 also provides guidance on derecognition, measurement, classification, interest and penalties, accounting in interim periods, disclosure and transition. In addition, FIN 48 removes income taxes from the scope of SFAS 5, "Accounting for Contingencies." Due to the recent issuance of FIN 48, we are still evaluating the potential impact that FIN 48 will have on our consolidated financial position, operating results, and cash flows. PENDING LEGISLATION We are aware of pending U.S. legislation that impacts the Pension Benefit Guaranty Corporation ("PBGC") and the Employee Retirement Income Security Act of 1974 ("ERISA") as they relate to defined benefit pension plans in the U.S. Our frozen U.S. defined benefit pension plan ("U.S. Plan") is regulated by both the PBGC and ERISA. This legislation has been approved by Congress, but it has not been signed into law by the President. If signed into law by the President, this legislation may alter future pension funding requirements and actuarial formulas used by sponsors of defined benefit pension plans that are regulated by the PBGC and ERISA. Under existing PBGC and ERISA regulations, our U.S. Plan is significantly underfunded based on the long-term interest rates used to discount our pension liabilities as of January 1, 2006. We are currently not required to make any contributions into our U.S. Plan during 2006. However, if the pending U.S. legislation is not signed into law by September 15, 2006, we anticipate making a discretionary $14.3 million cash contribution to our U.S. Plan during the 2006 third quarter in order to ensure it remains at an 80% funding level as measured under existing PBGC and ERISA regulations. If this contribution is made, it will not have any impact on the amount of periodic pension cost recognized in our consolidated statement of income for any period in 2006. If the pending legislation is signed into law on or before September 15, 2006, our U.S. Plan will be more than 80% funded based on the long-term interest rates used to discount pension liabilities as contained in the pending legislation and no discretionary cash contribution is expected to be made during 2006. We are also evaluating the impact that this pending legislation may have on our U.S. Plan subsequent to 2006. 39 ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK There have been no material changes since the filing of our Annual Report on Form 10-K for the year ended December 31, 2005. ITEM 4. CONTROLS AND PROCEDURES EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rules and forms, and that such information is accumulated and communicated to management, including the Chief Executive Officer and Interim Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. Management necessarily applied its judgment in assessing the costs and benefits of such controls and procedures, which, by their nature, can provide only reasonable assurance regarding management's control objectives. The Company's management, including the Chief Executive Officer and Interim Chief Financial Officer, does not expect that our disclosure controls can prevent all possible errors or fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. There are inherent limitations in all control systems, including the realities that judgments in decision making can be faulty, and that breakdowns can occur because of simple errors or mistakes. Additionally, controls can be circumvented by the individual acts of one or more persons. The design of any system of controls is based in part upon certain assumptions about the likelihood of future events, and, while our disclosure controls and procedures are designed to be effective under circumstances where they should reasonably be expected to operate effectively, there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Because of the inherent limitations in any control system, misstatements due to possible errors or fraud may occur and not be detected. As of the end of the period covered by this report, we performed an evaluation, under the supervision and with the participation of management, including the Chief Executive Officer and Interim Chief Financial Officer, of the effectiveness of the design and operations of our disclosure controls and procedures pursuant to Exchange Act Rules 13a-15(b) and 15d-15(b). Based upon the foregoing, the Chief Executive Officer along with the Interim Chief Financial Officer concluded that our disclosure controls and procedures are effective at providing reasonable assurance that all material information relating to the Company (including consolidated subsidiaries) required to be included in our Exchange Act reports is reported in a timely manner. CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING We have identified no changes in our internal control over financial reporting that occurred during the period covered by this report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 40 PART II - OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS There have been no material changes since the filing of our Form 10-K for the year ended December 31, 2005. ITEM 1. A. RISK FACTORS There have been no significant changes for those risk factors contained in our Annual Report on Form 10-K for the year ended December 31, 2005. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS Our annual meeting of shareholders was held on May 2, 2006 at our company headquarters in Atlanta, Georgia. All director nominees and management proposals were approved by our shareholders, as detailed below. There were no shareholder proposals. (a) Votes regarding the election of the persons named below as Directors were as follows: For Withheld ---------- --------- Jesse C. Crawford 23,588,054 364,206 Thomas W. Crawford 23,596,761 355,499 James D. Edwards 23,704,927 247,333 Robert T. Johnson 23,702,019 250,241 J. Hicks Lanier 22,967,813 984,447 Larry L. Prince 23,590,948 361,312 Clarence H. Ridley 21,910,620 2,041,640 P. George Benson 23,705,478 246,782 E. Jenner Wood, III 23,673,893 278,367 (b) Votes regarding ratification of the appointment of Ernst & Young LLP as independent auditors of the Company to serve for the fiscal year ending December 31, 2006 were as follows: For 23,901,367 Against 40,920 Abstentions 9,973 (c) Votes regarding an increase in the number of shares of Class A Common stock available for issuance under the Crawford & Company U.K. Sharesave Scheme by an additional 500,000 shares were as follows: For 21,571,691 Against 113,717 Abstention: 11,026 Broker Non-votes 2,255,826 ITEM 6. EXHIBITS See Index to Exhibits beginning on page 43. 41 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. CRAWFORD & COMPANY (Registrant) Date: August 8, 2006 /s/ Thomas W. Crawford ---------------------------------------- Thomas W. Crawford President and Chief Executive Officer (Principal Executive Officer) and Director Date: August 8, 2006 /s/ W. Bruce Swain, Jr. ---------------------------------------- W. Bruce Swain, Jr. Senior Vice President, Controller and Interim Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer) 42 INDEX TO EXHIBITS Exhibit No. Description ------- ----------- 3.1 Restated Articles of Incorporation of the Registrant, as amended April 23, 1991 (incorporated by reference to Exhibit 4.1 to the Registrant's Form S-8 filed with the Securities and Exchange Commission on June 6, 2005) 3.2 Restated By-laws of the Registrant, as amended (incorporated by reference to Exhibit 3.1 to the Registrant's quarterly report on Form 10-Q for the quarter ended March 31, 2004) 10.1 Amendment to Amended and Restated Supplemental Executive Retirement Plan, dated April 14, 2006 10.2 Amended and Restated Purchase and Sales Agreement (incorporated by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission June 16, 2006) 10.3 Amendment No. 1 to First Amended and Restated Credit Agreement (incorporated by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K filed with the Securities and Commission June 22, 2006) 10.4 Waiver and Amendment No. 2 to Note Purchase Agreement (incorporated by reference to Exhibit 10.2 to the Registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission June 22, 2006) 10.5 Lease Agreement (incorporated by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission August 1, 2006) 15 Letter from Ernst & Young LLP 31.1 Certification of principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 31.2 Certification of principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 32.1 Certification of principal executive officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 43 INDEX TO EXHIBITS, continued 32.2 Certification of principal financial officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 44