UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): August 12, 2010
APAC Customer Services, Inc.
(Exact name of registrant as specified in its charter)
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| Illinois
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0-26786
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36-2777140 |
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(State or other jurisdiction
of incorporation)
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(Commission File Number)
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(IRS Employer Identification No.) |
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2333 Waukegan Road, Suite 100,
Bannockburn, Illinois
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60015 |
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(Zip Code) |
Registrant’s telephone number, including area code: 847-374-4980
Not Applicable
(Former name or former address, if changed since last report.)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
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Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) |
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Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) |
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Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) |
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Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Item 7.01 Regulation FD Disclosure.
On August 12, 2010, senior management of APAC Customer Services, Inc. (the “Company”)
held a conference call to discuss the Company’s financial results for the second fiscal
quarter of 2010. A copy of the transcript of that teleconference and the accompanying
Power Point presentation are attached hereto as Exhibits 99.1 and 99.2 respectively and
are incorporated in this filing in their entirety.
This document contains forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. Generally, forward-looking statements include
expressed expectations, estimates and projections of future events and financial
performance and the assumptions on which these expressed expectations, estimates and
projections are based. Statements that are not historical facts, including statements
about the beliefs and expectations of the company and its management are forward-looking
statements. All forward-looking statements are inherently uncertain as they are based on
various expectations and assumptions about future events, and they are subject to known
and unknown risks and uncertainties and other factors that can cause actual events and
results to differ materially from historical results and those projected. Such statements
are based upon the current beliefs and expectations of the company’s management. The
risks included below are not exhaustive. The company intends its forward-looking
statements to speak only as of the date on which they were made. The company expressly
undertakes no obligation to update or revise any forward-looking statements as a result
of changed assumptions, new information, future events or otherwise.
The following factors, among others, could cause the company’s actual results to differ
from historic results or those expressed or implied in the forward-looking statements:
its revenue is generated from a limited number of clients and the loss of one or more
significant clients or reduction in demand for services could have a material adverse
effect on the company; the performance of its clients and general economic conditions;
its financial results depend on the ability to effectively manage production capacity and
workforce, the terms of its client contracts; its ability to sustain profitability; its
availability of cash flows from operations and compliance with debt covenants and funding
requirements under the company’s credit facility; its ability to conduct business
internationally, including managing foreign currency exchange risks and changes to laws
in other countries; its principal shareholder can exercise significant control over the
company; its ability to attract and retain qualified employees; the potential for
downward pricing pressures in its industry and other competitive factors; changes to
government regulations; the effect of rapid technology changes; acts of God or other
events outside its control; and the impact from unauthorized disclosure of sensitive or
confidential client or customer data.
Other reasons that may cause actual results to differ from historic results or those
expressed or implied in the forward-looking statements can be found in the company’s
Annual Report on Form 10-K for the fiscal year ended January 3, 2010 and its subsequent
filings on Form 10-Q for the fiscal quarters ended April 4, 2010 and July 4, 2010. Our
filings are available under the investor relations section of our website at
http://www.apaccustomerservices.com and on a website maintained by the SEC at
http://www.sec.gov.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits.
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| Exhibit |
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Description |
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99.1
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Transcript of August 12, 2010 Earnings Teleconference |
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99.2
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Power Point Presentation for August 12, 2010 Earnings Conference Call |