UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): February 19, 2010
APAC Customer Services, Inc.
(Exact name of registrant as specified in its charter)
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| Illinois
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0-26786
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36-2777140 |
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(State or other jurisdiction
of incorporation)
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(Commission File Number)
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(IRS Employer Identification No.) |
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2333 Waukegan Road, Suite 100,
Bannockburn, Illinois
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60015 |
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(Zip Code) |
Registrant’s telephone number, including area code: 847-374-4980
Not Applicable
(Former name or former address, if changed since last report.)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
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Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) |
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Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) |
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Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) |
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Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Item 7.01 Regulation FD Disclosure.
On February 19, 2010, senior management of APAC Customer Services, Inc. (the “Company”)
held a conference call to discuss the Company’s financial results for the fourth fiscal
quarter and full year ended January 3, 2010. A copy of the transcript of that
teleconference and the accompanying Power Point presentation are attached hereto as
Exhibits 99.1 and 99.2 respectively and are incorporated in this filing in their
entirety.
On February 22, 2010, senior management of the Company made a presentation at the Credit
Suisse Global Services Conference and on February 25, 2010, senior management of the
Company will make a presentation at the Robert W. Baird Business Solutions Conference.
The presentation for both conferences is attached hereto as Exhibit 99.3 and is
incorporated in this filing in its entirety.
This document contains forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. Generally, forward-looking statements include
expressed expectations, estimates and projections of future events and financial
performance and the assumptions on which these expressed expectations, estimates and
projections are based. Statements that are not historical facts, including statements
about the beliefs and expectations of the company and its management are forward-looking
statements. All forward-looking statements are inherently uncertain as they are based on
various expectations and assumptions about future events, and they are subject to known
and unknown risks and uncertainties and other factors that can cause actual events and
results to differ materially from historical results and those projected. Such statements
are based upon the current beliefs and expectations of the company’s management. The
company intends its forward-looking statements to speak only as of the date on which they
were made. The company expressly undertakes no obligation to update or revise any
forward-looking statements as a result of changed assumptions, new information, future
events or otherwise.
The following factors, among others, could cause the company’s actual results to differ
from historic results or those expressed or implied in the forward-looking statements:
its revenue is generated from a limited number of clients and the loss of one or more
significant clients or reduction in demand for services could have a material adverse
effect on the company; the performance of its clients and general economic conditions;
its financial results depend on the ability to effectively manage production capacity and
workforce, the terms of its client contracts; its ability to sustain profitability; its
availability of cash flows from operations and compliance with debt covenants and funding
requirements under the company’s credit facility; its ability to conduct business
internationally, including managing foreign currency exchange risks; its principal
shareholder can exercise significant control over the company; and its ability to attract
and retain qualified employees.
Other reasons that may cause actual results to differ from historic results or those
expressed or implied in the forward-looking statements can be found in the company’s
Annual Report on Form 10-K for the fiscal year ended December 28, 2008 and its subsequent
filings on Form 10-Q for the fiscal quarters ended March 29, 2009, June 28, 2009 and
September 27, 2009. Our filings are available under the investor relations section of
our website at http://www.apaccustomerservices.com and on a website maintained by the SEC
at http://www.sec.gov.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits.
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Description |
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99.1 |
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Transcript of February 19, 2010 Earnings Teleconference |
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99.2 |
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Power Point Presentation for February 19, 2010 Earnings Conference Call |
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99.3 |
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Power Point Presentation for Credit Suisse Global Services and Robert
W. Baird Business Solutions Conferences |