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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549
                             ----------------------


                                   F O R M 6-K

           REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR
                15d-16 UNDER THE SECURITIES EXCHANGE ACT OF 1934

                           For the month of June 2004

                        MER TELEMANAGEMENT SOLUTIONS LTD.
                              (Name of Registrant)


                    22 Zarhin Street, Ra'anana 43662, Israel
                     (Address of Principal Executive Office)


                  Indicate by check mark whether the registrant files or will
file annual reports under cover of Form 20-F or Form 40-F.

                           Form 20-F   X    Form 40-F __

                  Indicate by check mark if the  registrant  is  submitting  the
Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):__


                  Indicate by check mark if the  registrant  is  submitting  the
Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):__

                  Indicate by check mark whether by furnishing  the  information
contained  in  this  Form,  the  registrant  is  also  thereby   furnishing  the
information  to the Commission  pursuant to Rule 12g3-2(b)  under the Securities
Exchange Act of 1934.

                                    Yes __ No X

                  If "Yes" is marked, indicate below the file number assigned to
the registrant in connection with Rule 12g3-2(b): 82-_______





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                        MER TELEMANAGEMENT SOLUTIONS LTD.



6-K Items
---------



1.   Mer  Telemanagement  Solutions Ltd.  Proxy  Statement for Annual Meeting of
     Shareholders to be held on July 23, 2004.

2.   Mer  Telemanagement  Solutions  Ltd.  Proxy  Card  for  Annual  Meeting  of
     Shareholders to be held on July 23, 2004.







                                                                          ITEM 1





                        MER TELEMANAGEMENT SOLUTIONS LTD.
                                22 Zarhin Street
                             Ra'anana 43662, Israel

                              ---------------------

              NOTICE OF 2004 ANNUAL GENERAL MEETING OF SHAREHOLDERS

                              ---------------------
Dear Shareholders:

         We are  pleased to invite  you to the 2004  Annual  General  Meeting of
Shareholders  to be held on July 23,  2004 at 10:00  a.m.  at our  offices at 22
Zarhin Street, Ra'anana, Israel for the following purposes:

          1.   To  elect  five  directors  for  terms  expiring  in 2005 and two
               outside directors for terms expiring in 2007;

          2.   To ratify the  appointment  of Kost Forer  Gabbay &  Kasierer,  a
               Member of Ernst & Young Global,  as our independent  auditors for
               the year ending December 31, 2004 and authorization for the Board
               of Directors to fix their compensation;

          3.   To approve the increase of coverage under our existing directors'
               and officers' liability insurance policy to $5,000,000;

          4.   To  discuss  our   Auditor's   Report,   Directors'   Report  and
               Consolidated Financial Statements for the year ended December 31,
               2003; and

          5.   To transact any other  business that may properly come before the
               meeting.

         The Board of Directors  recommends that you vote in favor of all of the
items,  which  are  described  in the  attached  Proxy  Statement.  Please  vote
promptly.  You can vote by proxy either by mail or in person. If voting by mail,
the proxy must be received by our transfer agent or at our registered  office in
Israel at least 48 hours  prior to the  meeting  to be validly  included  in the
tally of ordinary  shares voted at the Annual  General  Meeting.  Detailed proxy
voting instructions are provided both in the Proxy Statement and on the enclosed
proxy card.

                                              Sincerely,

                                              /s/Chaim Mer

                                              Chaim Mer
                                              Chairman of the Board of Directors

By Order of the Board of Directors
Yossi Brikman, Corporate Secretary
June 18, 2004






                        MER TELEMANAGEMENT SOLUTIONS LTD.

                              ---------------------

                                 PROXY STATEMENT

                              ---------------------

                   2004 ANNUAL GENERAL MEETING OF SHAREHOLDERS

         This  Proxy  Statement  is  being  furnished  in  connection  with  the
solicitation   of  proxies  on  behalf  of  the  Board  of   Directors   of  Mer
Telemanagement  Solutions Ltd. to be voted at the 2004 Annual General Meeting of
Shareholders, or the Meeting, to be held on July 23, 2004.

         Shareholders  will be  asked to vote  upon:  (i) the  election  of five
directors for terms expiring at our 2005 Annual General  Meeting of Shareholders
and two outside  directors for terms expiring at our 2007 Annual General Meeting
of Shareholders;  (ii) the appointment of Kost Forer Gabbay & Kasierer, a Member
of  Ernst & Young  Global,  as our  independent  auditors  for the  year  ending
December  31, 2004 and  authorization  for the Board of  Directors  to fix their
compensation;  and (iii) the increase of coverage under our existing  directors'
and  officers'  liability  insurance  policy to  $5,000,000.  Additionally,  our
Auditor's Report,  Directors' Report and Consolidated  Financial  Statements for
the year ended  December  31, 2003 will be  presented  and  discussed.  Our 2003
Annual Report to Shareholders,  including our audited  financial  statements for
the year ended  December 31, 2003,  and the proxy card  enclosed with this Proxy
Statement are being mailed to shareholders on or about June 18, 2004.

         Shares  eligible  to be voted  and for which a proxy  card is  properly
signed and returned at least 48 hours prior to the beginning of the Meeting will
be voted as  directed.  If  directions  are not given or  directions  are not in
accordance  with the options  listed on a signed and returned  proxy card,  such
shares  will be voted FOR each  proposition  for  which  the Board of  Directors
recommends  a vote FOR.  Unsigned or  unreturned  proxies,  including  those not
returned by banks,  brokers,  or other record  holders,  will not be counted for
quorum or voting  purposes.  You may revoke  your proxy at any time prior to the
exercise  of  authority  granted  in the  proxy by  giving a  written  notice of
revocation  to the Corporate  Secretary,  by  submitting a  subsequently  dated,
validly executed proxy, or by voting in person.

         As of June 16, 2004, the record date for  determination of shareholders
entitled to vote at the Meeting,  there were  4,641,804  of our ordinary  shares
outstanding.  Each ordinary  share entitles the holder to one vote. The ordinary
shares have a par value of NIS 0.01 per share. The presence of two shareholders,
holding at least one third of our share capital  voting  rights,  represented in
person or by proxy at the Meeting, will constitute a quorum.

         An  affirmative  majority of the votes cast is required to approve each
of the items to be presented at the Meeting,  other than Items 1(b), 1(c) and 3.
Under the Israeli Companies Law, Items 1(b) and 1(c)with respect to the election
of each of Dr. Yehoshua  Gleitman and Prof.  Nava Pliskin as outside  directors,
requires  the  affirmative  vote of the  holders of a majority  of the  ordinary
shares  represented  at the Meeting,  in person or by proxy and voting  thereon,
provided  that  (i) at  least  one  third  of the  non-controlling  shareholders
represented and voting at the Meeting are included in the majority; or (ii) that
the total  shareholdings  of the  non-controlling  shareholders who vote against
their  election  do not  represent  more  than 1% of the  voting  rights  in our
company.  If a  shareholder  fails to  notify us as to  whether  he or she has a
controlling  interest in the company,  the shareholder may not vote and his vote
will not be  counted  with  respect  to Items  1(b) and  1(c).  There  will be a
specific place on the proxy card to indicate if you have a controlling  interest
with respect to the election of the outside directors in Items 1(b) and 1(c).
Shareholders are asked to indicate "yes or "no."

         As a result of Mr.  Chaim Mer being  both a  director  and  controlling
shareholder  (under  Israeli  Law) of our  company,  the Israeli  Companies  Law
requires  that  Item 3 have  more  stringent  voting  requirements.  Item 3 will
require the affirmative vote of the holders of a majority of the ordinary shares
represented at the Meeting,  in person or by proxy and voting thereon,  provided
that one of the  following  conditions  is met:  (i) at least  one-third  of the
non-interested shareholders with respect to such item represented and






voting at the  Meeting  are  included  in the  majority  (excluding  the vote of
abstaining shareholders);  or (ii) the total shareholdings of the non-interested
shareholders  who vote  against  the item do not  represent  more than 1% of the
voting rights in our company.  Under the Israeli  Companies Law, Item 3 requires
that our  shareholders  notify us prior to the vote at the  Meeting,  or if such
vote is made by proxy on the proxy  card,  whether  or not they have a  personal
interest  with respect to the subject  matter of this item.  The term  "personal
interest" is defined as "a person's  personal  interest in an act or transaction
of a company,  including the personal interest of his relatives and of any other
corporation in which he or his relatives is an interested  party,  and exclusive
of personal interest that stems from the fact of holding shares in the company."
There  will be a  specific  place on the proxy  card to  indicate  if you have a
personal interest in Item 3. Shareholders are asked to indicate "yes or "no."

         We have received indications from our principal shareholders, Mr. Chaim
Mer, Mrs. Dora Mer and Mr. Isaac Ben-Bassat,  that they presently intend to vote
for all of the  nominees  for  director  and in favor of all of the  items to be
acted  upon  at  the  Meeting.   As  a  result,   these  shareholders   (holding
approximately 59.1% of our issued and outstanding  ordinary shares) will be able
to elect all of the nominees for  director  (excluding  the nominees for outside
director) and approve Item 2.

         We will  bear the cost of  soliciting  proxies  from our  shareholders.
Proxies will be solicited  by mail and may also be  solicited  personally  or by
telephone by our directors,  officers and employees. We will reimburse brokerage
houses and other  custodians,  nominees and  fiduciaries  for their  expenses in
accordance  with the  regulations  of the  Securities  and  Exchange  Commission
concerning the sending of proxies and proxy material to the beneficial owners of
stock.

         You may vote by submitting your proxy with voting  instructions by mail
if you promptly  complete,  sign, date and return the accompanying proxy card in
the enclosed  self-addressed envelope to our transfer agent or to our registered
office in Israel at least 48 hours prior to the Meeting.

                            I. ELECTION OF DIRECTORS
                     (Items 1A, 1B and 1C on the Proxy Card)

         Our  Board of  Directors  proposes  the  election  of Chaim  Mer,  Alon
Aginsky, Isaac Ben-Bassat, Steven J. Glusband and Yaacov Goldman as directors to
hold office for one year until our 2005 Annual General  Meeting of  Shareholders
and until their  successors  are elected and  qualified  and the election of Dr.
Yehoshua Gleitman and Prof. Nava Pliskin as outside directors (as defined by the
Israeli  Companies  Law) to hold  office for three  years  until our 2007 Annual
General  Meeting of  Shareholders  and until  their  successors  are elected and
qualified.  Each  nominee  is  currently  serving  as a member  of the  Board of
Directors.

         Should any of the nominees be  unavailable  for  election,  the proxies
will be voted for a substitute  nominee  designated  by the Board of  Directors.
None of the nominees are expected to be unavailable.

         Under the Israeli Companies Law, the affirmative vote of the holders of
a majority of the  ordinary  shares  represented  at the Meeting in person or by
proxy and entitled to vote and voting thereon will be necessary for  shareholder
approval of the election as directors of Messrs. Chaim Mer, Alon Aginsky,  Isaac
Ben-Bassat,  Steven J. Glusband and Yaacov Goldman. The approval of the election
as outside  directors  of Dr.  Yehoshua  Gleitman  and Prof.  Nava  Pliskin will
require the affirmative vote of the holders of a majority of the ordinary shares
represented  at the Meeting in person or by proxy and voting  thereon,  provided
that (i) at least one third of the non-controlling  shareholders represented and
voting at the  Meeting  are  included  in the  majority;  or (ii) that the total
shareholdings  of  the  non-controlling  shareholders  who  vote  against  their
election do not represent more than 1% of the voting rights in our company.

                                       2






           Set forth below is  information  about each nominee,  including  age,
position(s) held with the company,  principal  occupation,  business history and
other directorships held.

    Name                              Age   Position with the Company
    ----                              ---   -------------------------
    Chaim Mer.....................    56    Chairman of the Board of Directors
    Alon Aginsky..................    41    Director
    Isaac Ben-Bassat..............    50    Director
    Dr. Yehoshua Gleitman.........    54    Outside Director
    Steven J. Glusband............    57    Director
    Yaacov Goldman................    49    Director
    Prof. Nava Pliskin............    56    Outside Director


Nominees For Election As Director For Terms Expiring In 2005

         Chaim Mer  has served  as  Chairman  of our Board  of Directors  and  a
director since our inception in December  1995.  Mr. Mer has been the President,
Chief  Executive  Officer and Chairman of the Board of C. Mer  Industries  Ltd.,
or  C. Mer, since 1988.  Mr. Mer  holds  a B.Sc. degree in Computer Sciences and
Mathematics from the Technion Israel Institute for Technology.

         Alon Aginsky has been a director since  June 1996.  Since July 2000 Mr.
Aginsky has  served as  President and  Chief  Executive Officer of  cVidya Inc.,
which is engaged in the  development of  a service  assurance  platform for next
generation   broadband  service  providers.  Mr.  Aginsky  served  as our   Vice
President Marketing  and Sales from October 1996 until  April 1999.  From  April
1999 to July 2000 he served as  sales manager of C. Mer.  He served as President
of MTS Inc., our U.S.-based marketing subsidiary from 1990 until September 1996.
Mr. Aginsky holds a B.A. degree in Business Administration from the New York
Technology Institute.

         Isaac  Ben-Bassat has been a director since our  inception in  December
1995.  He has been Executive Vice President and a director of C. Mer since 1988.
Mr. Ben-Bassat  holds a  B.Sc.  degree in Civil  Engineering  from the  Technion
Israel  Institute  for Technology.

         Steven J. Glusband has served as a director since  August 1,  1996. Mr.
Glusband has been a partner with Carter Ledyard & Milburn LLP, our U.S. counsel,
since March 1987. Mr.  Glusband  holds a B.B.A.  degree from the City College of
the City University of New York, a J.D. degree from Fordham University School of
Law and an L.L.M. degree from New York University School of Law.

         Yaacov  Goldman was elected as a director by our Board of  Directors in
May 2004.  Mr.  Goldman  consults  and advises  various companies in  strategic-
financial  areas,  through his wholly owned company,  Maanit-Goldman  Management
&  Investments  (2002) Ltd.  Mr. Goldman serves as a director of Bank Leumi  Le-
Israel Ltd. and Elron Electronic  Industries  Ltd. From March 2002 until October
2002, he served as consultant for Poalim Capital  Markets and  Investments  Ltd.
From  September  2000 until  November  2001, he served as  Managing  Director of
Argoquest  Holdings,  LLC, a  U.S. based  investment  company  focused on  early
stage   high-tech  companies.  From  November 1981  until  August  2000, he  was
associated   with   Kessleman  &   Kessleman,   the   Israeli   member  firm  of
PricewaterhouseCoopers,  and was a Partner and Senior  Partner at such firm from
January 1991 through August 2000. Mr. Goldman is a Certified  Public  Accountant
(Israel) since 1981 and holds a B.A. degree in Economics and Accounting from Tel
Aviv University.

Nominees For Election As Outside Director For Terms Expiring In 2007

         Dr.  Yehoshua  Gleitman  has served as an outside  director  since July
2001. Since March 2000, Dr. Gleitman has been Chief Executive Officer of SFKT, a
company  whose  activities  include:  venture  capital  management,  finance and
investments  in  high-tech  and  telecommunications.   Mr.  Gleitman  was  Chief
Executive Officer of Ampal-American Israel Corporation,  or Ampal, from May 1997
and Managing  Director of Ampal's Israeli wholly owned  subsidiaries and head of
Ampal's  Israeli  operations  from April 1, 1997 until his  resignation  in July
1999. From August 1996 until February 1997, he was Director General

                                       3






of the Israeli  Ministry of Industry  and Trade and was Chief  Scientist  at the
Ministry of Industry and Trade from January 1993  through  February  1997.  From
1991  through  1992,  he was the  general  manager  of AIMS  Ltd.,  and  between
1990-1991,  he was an advisor in charge of  marketing  and  business for Ashtrom
Ltd. Dr.  Gleitman holds a Ph.D. and an M.Sc. in Physical  Chemistry and a B.Sc.
from the Hebrew University of Jerusalem.

         Prof.  Nava Pliskin has served as an outside  director since July 2001.
Prof.  Pliskin has been a Full Professor  since 2002 in the areas of Information
Systems (IS) and  Information  Technology  (IT) at the  Department of Industrial
Engineering  and Management of Ben-Gurion  University in Israel.  She has been a
faculty member at Ben-Gurion  University  since 1985,  receiving tenure in 1992.
Prof.  Pliskin was a Thomas Henry  Carroll Ford  Foundation  Visiting  Associate
Professor at the Harvard Business School in 1996-1997. Prof. Pliskin holds Ph.D.
and S.M. degrees in Engineering and Applied Physics from Harvard  University and
a B.Sc. in Mathematics and Statistics from Tel Aviv University.

         The  Board of  Directors  recommends  a vote FOR the  election  of each
nominee for Director named above.

                        BOARD OF DIRECTORS AND COMMITTEES

Outside Directors

         Under the Israeli  Companies Law,  public  companies which have offered
shares to the public in or outside of Israel are  required  to elect two outside
directors  who must  meet  specified  standards  of  independence.  The  outside
directors  may  not  have  any  economic   relationship  with  us.  Among  other
limitations,  controlling  shareholders  of a company,  and their  relatives  or
employees cannot serve as outside  directors.  Outside  directors are elected by
shareholders. The shareholders voting in favor of their election must include at
least one-third of the shares of the non-controlling shareholders of the company
who are present at the meeting.  This minority approval  requirement need not be
met if the total  shareholdings of those  non-controlling  shareholders who vote
against the election of an outside  director  represent 1% or less of all of the
voting rights in the company.

         Outside directors serve for a three-year term, which may be renewed for
only one  additional  three-year  term.  Outside  directors  can be removed from
office only by the same special percentage of shareholders as can elect them, or
by a court,  and then only if the outside  directors cease to meet the statutory
qualifications  with respect to their  appointment or if they violate their duty
of loyalty to the company.  If, when an outside director is elected, all members
of the board of directors of a company are of one gender,  the outside  director
to be elected must be of the other gender.

         Any  committee  of the board of  directors  must  include  at least one
outside director. An outside director is entitled to compensation as provided in
regulations adopted under the Israeli Companies Law and is otherwise  prohibited
from receiving any other  compensation,  directly or  indirectly,  in connection
with such service.

Audit Committee

         Our audit  committee,  which was established in accordance with Section
114 of the Israeli  Companies  Law and  Section  3(a)(58)(A)  of the  Securities
Exchange  Act of  1934,  assists  our  board  of  directors  in  overseeing  the
accounting  and financial  reporting  processes of our company and audits of our
financial  statements,  including  the  integrity of our  financial  statements,
compliance  with  legal and  regulatory  requirements,  our  independent  public
accountants'  qualifications  and independence,  the performance of our internal
audit function and independent  public  accountants,  finding any defects in the
business  management  of our company for which  purpose the audit  committee may
consult with our  independent  auditors and internal  auditor,  proposing to the
board  of  directors  ways to  correct  such  defects,  approving  related-party
transactions  as  required  by  Israeli  law,  and such  other  duties as may be
directed by our board of directors.

         Our audit  committee  consists of three  board  members who satisfy the
respective   "independence"   requirements   of  the   Securities  and  Exchange
Commission, Nasdaq and Israeli Law for audit committee

                                       4






members.  Our audit committee is currently  composed of Mr. Yaacov Goldman,  Dr.
Yehoshua  Gleitman  and Prof.  Nava  Pliskin.  Our board of  directors  has also
determined that Mr. Yaacov Goldman is an audit committee  financial  expert,  as
that term is defined in rules issued pursuant to the Sarbanes-Oxley Act of 2002.
Our audit committee meets at least once each quarter.

         The  responsibilities  of the audit  committee  also include  approving
related-party  transactions  as  required  by law.  Under  Israeli  law an audit
committee  may  not  approve  an  action  or a  transaction  with a  controlling
shareholder,  or with an  office  holder,  unless  at the time of  approval  two
outside directors are serving as members of the audit committee and at least one
of the outside  directors  was  present at the meeting in which an approval  was
granted.

Internal Auditor

         The Israeli  Companies  Law also  requires  the board of directors of a
public company to appoint an internal auditor  nominated by the audit committee.
A  person  who  does  not  satisfy  the  Israeli  Companies  Law's  independence
requirements  may not be  appointed  as an  internal  auditor.  The  role of the
internal  auditor is to  examine,  among other  things,  the  compliance  of the
company's conduct with applicable law and orderly business  practice.  Mr. Shaul
Sofer serves as our internal auditor.

Shareholder Communications with the Board of Directors

         Our  shareholders  may  communicate  with the  members  of our Board of
Directors by writing directly to the Board of Directors or specified  individual
directors to:

         Corporate Secretary
         Mer Telemanagement Solutions Ltd.
         22 Zarhin Street
         Ra'anana 43662, Israel

         Our Corporate Secretary will deliver shareholders communications to the
specified individual director,  if so addressed,  or to one of our directors who
can address the matter.

Security Ownership of Certain Beneficial Owners and Management

         The following table sets forth certain  information as of June 18, 2004
regarding the beneficial  ownership by (i) all  shareholders  known to us to own
beneficially  more  than 10% of our  ordinary  shares,  (ii) each  director  and
nominee for director and (iii) all directors and executive officers as a group:



                                                             Number of                 Percentage of
                                                          Ordinary Shares               Outstanding
   Name                                                Beneficially Owned (1)       Ordinary Shares (2)
   ----                                                ----------------------       -------------------
                                                                                     
   Chaim Mer....................................           2,099,778 (3)(4)                44.3%
   Alon Aginsky.................................                  --                         --
   Isaac Ben-Bassat.............................             689,214 (5)                   14.8%
   Dr. Yehoshua Gleitman........................                  --                         --
   Steven J. Glusband...........................               5,722 (6)(7)                   *
   Yaacov Goldman...............................                  --                         --
   Prof. Nava Pliskin...........................                  --                         --
   All directors and executive officers as a
   group (14 persons)...........................               2,882,630  (6)(8)           59.6%

-----------
*  Less than 1%.

(1)  Beneficial  ownership is  determined  in  accordance  with the rules of the
     Securities  and  Exchange  Commission  and  generally  includes  voting  or
     investment  power with respect to securities.  Ordinary  shares relating to
     options currently  exercisable or exercisable within 60 days of the date of
     this table are deemed  outstanding  for  computing  the  percentage  of the
     person holding such securities but are not deemed outstanding for computing
     the  percentage of any other person.  Except as indicated by footnote,  and
     subject to community  property laws where applicable,  the persons named in
     the table above have sole voting and  investment  power with respect to all
     shares shown as beneficially owned by them.



                                       5



(2)  The percentages  shown are based on 4,641,854  ordinary  shares  (excluding
     7,000 ordinary  shares held in treasury)  issued and outstanding as of June
     18, 2004.

(3)  Mr.  Chaim Mer and his wife,  Mrs.  Dora Mer,  are the  holders  of 224,821
     ordinary shares, and are the beneficial owners of 1,744,453 ordinary shares
     through  their  controlling  interest in Mer Ofekim Ltd.,  11,539  ordinary
     shares through their controlling interest in Mer Services Ltd., 95 ordinary
     shares through their  controlling  interest in Mer & Co. (1982) Ltd. and 46
     ordinary shares through their  controlling  interest in C. Mer.  Industries
     Ltd.

(4)  Includes 98,824 ordinary shares issuable upon exercise of stock options.

(5)  Includes  630,045  ordinary  shares  held by Ron Dan  Investments  Ltd.,  a
     corporation controlled by Mr. Ben-Bassat.

(6)  Subject to currently exercisable stock options.

(7)  Includes  4,722  ordinary  shares  subject to currently  exercisable  stock
     options.

(8)  Includes  191,462  ordinary shares subject to currently  exercisable  stock
     options.

Executive Compensation

         The following table sets forth all compensation we paid with respect to
all of our  directors  and  executive  officers  as a group  for the year  ended
December 31, 2003:



                                                             Salaries, fees,           Pension,
                                                             commissions and        retirement and
                                                                 bonuses           similar benefits
                                                             ---------------       ----------------
                                                                                   
         All directors and executive officers as a
         group, consisting of twelve (12 persons)..              $625,694                $179,327


         All our  executive  officers work full time for us, except for Mr. Mer,
who is employed on a part-time  basis.  We provide  automobiles to our executive
officers at our expense.  During the year ended  December  31, 2003,  we paid to
each of our independent  directors an annual fee of  approximately  $8,400 and a
per meeting attendance fee of $300.

         As of December 31, 2003,  our  directors  and  executive  officers as a
group,  consisting  of 12 persons,  held  options to purchase  an  aggregate  of
262,990 ordinary shares.

Stock Option Plans

1996 Stock Option Plan

         Under our 1996 Stock Option Plan, as amended, or the 1996 Plan, options
to  purchase  up to 400,000  ordinary  shares  may be granted to our  employees,
management,  officers and  directors or those of our  subsidiaries.  Any options
which are canceled or forfeited  within the option period will become  available
for  future  grants.  The 1996  Plan  will  terminate  in 2006,  unless  earlier
terminated by the Board of Directors.

         The 1996 Plan is  administered  by our Board of  Directors or an option
committee  which  may be  appointed  by our  Board of  Directors,  which has the
authority,  subject to applicable  law, to determine the persons to whom options
will be granted, the number of ordinary shares to be covered by each option, the
time or times at which options will be granted or  exercised,  and the terms and
conditions of the options.  The exercise price of options granted under the 1996
Plan may not be less than 100% of the fair market value of our  ordinary  shares
on the  date of the  grant of  incentive  stock  options  and 75% in the case of
options not designated as incentive stock options. Fair market value is the mean
between the highest and lowest quoted selling prices on the date of grant of our
shares traded on Nasdaq or a stock exchange on which such shares are principally
traded.  According to the 1996 Plan, we may provide loans to employees to assist
them in purchasing the shares upon exercise of an option on terms and conditions
approved by the Board of Directors  and subject to  applicable  law.  Such loans
have never been granted.


                                        6


         Options granted under the 1996 Plan will generally be exercisable under
such  circumstances  as the Board of Directors or option  committee  determines.
Such options will not be  transferable  by an optionee  other than by will or by
laws of descent and distribution, and during an option holder's lifetime will be
exercisable  only by such option  holder or by his or her legal  representative.
Options  granted under the 1996 Plan will  terminate at such time and under such
circumstances as the Board of Directors or option committee determines.

         During 2003,  options to purchase  35,000  ordinary shares were granted
under the 1996 Plan at an average  exercise price of $2.94. The grants were made
at fair market value on the date of grant. No options were exercised in 2003. At
December 31, 2003,  options to purchase 103,350 ordinary shares were outstanding
under the 1996 Plan, having an average exercise price of $2.85 per share.

Section 102 Stock Option Plan

         In 1996 we adopted our Section 102 Stock  Option Plan,  as amended,  or
the 1996 102 Plan,  providing for the grant of options to our Israeli employees,
management,  officers and directors or those of our  subsidiaries.  The 1996 102
Plan was adopted  pursuant to Section  102 of the Israeli  Income Tax  Ordinance
[New  Version]  - 1961,  or  Section  102,  and  provided  recipients  with  tax
advantages  under the  Israeli  Income  Tax  Ordinance.  As of  January 1, 2003,
Section 102 was  amended,  pursuant  to which  certain  new tax  advantages  are
afforded with respect to option grants to employees and  directors.  In order to
enable  employees and directors to benefit from such tax advantages with respect
to future grants of options and issuance of shares upon exercise  thereof,  such
grants have to be  performed  under a share  option plan that is adjusted to the
amended  Section  102, and  therefore  we adopted our 2003 Israeli  Share Option
Plan.  We do not intend to grant any more options  under the 1996 102 Plan,  and
the ordinary  shares that  remained  available for grant under the 1996 102 Plan
were   rolled-over  into  the  2003  Israeli  Share  Option  Plan  for  issuance
thereunder.

         Options  granted  under our 1996 102 Plan are  exercisable  under  such
circumstances  as  our  Board  of  Directors  or  option  committee  determined.
According to the 1996 102 Plan, we may provide loans to employees to assist them
in  purchasing  the shares upon  exercise  of an option on terms and  conditions
approved by the Board of Directors  and subject to  applicable  law.  Such loans
have  never  been  granted.  Options  granted  under  the  1996 102 Plan are not
transferable  by an  optionee  other  than by will  or by  laws of  descent  and
distribution, and during an option holder's lifetime will be exercisable only by
such option holder or by his or her legal representative.

         During 2003,  options to purchase  67,000  ordinary shares were granted
under the 1996 102 Plan,  with an exercise  price below the fair market value of
the stock on the date of grant and options to purchase  133,333  ordinary shares
were exercised into ordinary shares.  At December 31, 2003,  options to purchase
362,791  ordinary shares were  outstanding,  having an average exercise price of
$2.85 per share.

2003 Israeli Share Option Plan

         Under our 2003 Israeli Share Option Plan, or the 2003 Plan,  options to
purchase up to 893,915  ordinary shares may be granted to directors,  employees,
consultants,  advisors,  service providers,  controlling  shareholders and other
persons not employed by us or by our affiliates.  Any options which are canceled
or forfeited  within the option period will become  available for future grants.
The 2003 Plan will terminate in 2013, unless earlier  terminated by our Board of
Directors.

         Options  to  Israeli  employees,  directors  and  officers,  other than
controlling  shareholders  (as such term is  defined in the  Israeli  Income Tax
Ordinance),  under the 2003 Plan may only be granted  under  Section 102.  Under
amended Section 102,  options granted  pursuant to Section 102 may be designated
as "Approved  102 Options" or  "Unapproved  102 Options." An Approved 102 Option
may either be classified as a capital gains option or an ordinary income option.
We elected to  initially  grant our options  pursuant to Section 102 as capitals
gain  options.  Such election is effective as of the first date of grant of such
capital  gains  options  under the 2003 Plan and shall remain in effect at least
until the lapse of one year  following  the end of the tax year during  which we
first granted  capital gains options.  All Approved 102 Options (or the ordinary
shares issued upon exercise thereof) must be held in trust by a trustee for the

                                       7



requisite  holding period under Section 102 in order to benefit from the certain
tax advantages.  We may also grant Unapproved 102 Options, which do not have any
tax benefit and are not held by a trustee. Options granted under Section 102 are
taxed on the date of sale of the  exercised  ordinary  shares and/or the date of
the release of the options or such exercised ordinary shares from the trust.

         The 2003 Plan is  administered by our Board of Directors or a committee
of the Board of Directors,  if appointed,  which has the  authority,  subject to
applicable law, to determine,  the persons to whom options will be granted,  the
terms and  conditions  of the  respective  options,  including  the time and the
extent to which the options may be exercised, may designate the type of options,
make an election as to the type of Approved 102 Option. However, such committee,
if appointed,  is not entitled to grant  options.  The exercise price of options
granted  under  the 2003  Plan  will be based  on the fair  market  value of our
ordinary shares and are determined by the Board of Directors or the committee at
the time of the grant.

         Options  granted under the 2003 Plan are not assignable or transferable
by an optionee,  other than by will or by laws of descent and distribution,  and
during the lifetime of an optionee  may be exercised  only by the optionee or by
the optionee's  legal  representative.  Such options may be exercised as long as
the  optionee  is  employed  by,  or  providing  services  to us or  any  of our
affiliates, to the extent the options have vested.

         During  2003,  options to purchase  an  aggregate  of 322,500  ordinary
shares were granted  under the 2003 Plan (all of which had been rolled over from
our 1996 102 Plan), at an average  exercise price of $2.11 per share,  including
250,000  options  having an exercise  price  below the fair market  value of our
ordinary  shares on the date of grant.  No options were  exercised into ordinary
shares.  At December 31, 2003, there were 332,500 options  outstanding under the
2003 Plan at an exercise price of $2.11 per share.

Certain Transactions

         Mrs. Dora Mer, the wife of Chaim Mer,  provides  ongoing legal services
to us and receives a monthly retainer of $5,000. The conditions of retaining the
services of Mrs. Mer were  approved by our Board of  Directors  and by our Audit
Committee.

         Our subsidiaries,  MTS Asia Ltd. and MTS IntegraTRAK Inc., entered into
an agreement  with C. Mer  Industries  Ltd.,  or C. Mer,  pursuant to which they
distribute and support certain of C. Mer's products and provide certain services
on behalf of C.  Mer.  Generally,  C. Mer  compensates  MTS Asia Ltd.  for these
activities at cost plus 10% and  compensates MTS IntegraTRAK at cost plus 5%. C.
Mer is a publicly  traded  company  controlled by Mr. Chaim Mer, and Mr. Mer has
been its  President,  Chief  Executive  Officer  and  Chairman  of its  Board of
Directors since 1988.

         Presently,   the  only  service  provided  to  us  by  C.  Mer  is  our
participation in its umbrella liability insurance coverage.  We believe that the
terms under which C. Mer provides such participation to us is on a basis no less
favorable than could be obtained from an unaffiliated third party.

                           II. APPOINTMENT OF AUDITORS
                           (Item 2 on the Proxy Card)

         Our Board of Directors first appointed Kost Forer Gabbay & Kasierer,  a
Member of Ernst & Young Global, independent public accountants,  as our auditors
in 1996 and has reappointed the firm as auditors since such time. As a result of
Kost Forer Gabbay & Kasierer's knowledge of our operations and reputation in the
auditing  field,  our  Board of  Directors  is  convinced  that the firm has the
necessary personnel,  professional qualifications and independence to act as our
auditors.  Our Board of Directors and Audit  Committee  have again selected Kost
Forer  Gabbay & Kasierer as our auditors  for the year 2004 and  recommend  that
shareholders  ratify and approve the selection.  The  remuneration of Kost Forer
Gabbay &  Kasierer  shall be fixed by the Board of  Directors  according  to the
volume and nature of their services.

         The following  resolution  will be offered by the Board of Directors at
the Meeting:

         "RESOLVED,  that the  appointment  of Kost Forer  Gabbay & Kasierer,  a
         Member of Ernst & Young  Global,  by our Board of  Directors to conduct
         the  annual  audit of our  financial  statements  for the  year  ending
         December 31, 2004, and to authorize the Board of Directors to fix their
         remuneration is ratified, confirmed and approved."


                                        8




         The  affirmative  vote of the  holders  of a majority  of the  ordinary
shares represented at the Meeting in person or by proxy and entitled to vote and
voting  thereon  will be necessary  for  shareholder  approval of the  foregoing
resolution.

         The Board of Directors recommends a vote FOR the foregoing resolution.

         In the event this  resolution  does not receive the necessary  vote for
adoption, or if for any reason Kost Forer Gabbay & Kasierer, a Member of Ernst &
Young Global, ceases to act as our auditors, the Board of Directors will appoint
other independent public accountants as auditors.

Fees Paid to Independent Public Accountants

         The following table sets forth,  for each of the last two fiscal years,
the fees paid to our independent public accountants.

                                                   Year Ended December 31,
                                               ---------------------------------
                                                  2003                 2002
                                               -----------         -------------
Audit Fees..............................        $45,500               $53,269
Audit-Related Fees......................            484                 2,047
Tax Fees................................         28,700                48,485
All other Fees..........................             --                    --
                                               -----------         -------------
Total...................................        $74,684              $103,801

Audit Committee Pre-Approval Policies and Procedures

         Our  audit  committee  has  adopted  a policy  and  procedures  for the
pre-approval of audit and non-audit  services rendered by our independent public
accountants, Kost Forer Gabbay & Kasierer. Pre-approval of an audit or non-audit
service may be given as a general pre-approval, as part of the audit committee's
approval of the scope of the  engagement of our  independent  auditor,  or on an
individual basis. Any proposed services  exceeding general  pre-approved  levels
also require specific pre-approval by our audit committee.  The policy prohibits
retention  of the  independent  public  accountants  to perform  the  prohibited
non-audit  functions  defined in Section  201 of the  Sarbanes-Oxley  Act or the
rules of the  Securities  and Exchange  Commission,  and also requires the audit
committee  to  consider  whether  proposed  services  are  compatible  with  the
independence of the public accountants.

        III. APPROVAL OF AN INCREASE OF COVERAGE UNDER OUR DIRECTORS' AND
                  OFFICERS' LIABILITY INSURANCE TO $5,000,000
                           (Item 3 on the Proxy Card)

         Our articles of association  provide that, subject to the provisions of
the Israeli  Companies  Law,  we may enter into an  insurance  contract  for the
liability  of an  office  holder  with  respect  to an  act  performed  by  such
individual  in his or her capacity as an office  holder for: (a) a breach of his
or her duty of care to us or to another person;  (b) a breach of his or her duty
of loyalty to us,  provided  that the office  holder acted in good faith and had
reasonable  cause to assume that his act would not prejudice our  interests;  or
(c) a financial liability imposed upon him or her in favor of another person.

         The Israeli  Companies Law provides that a company may not enter into a
contract for the insurance of its office holders for: (a) a breach by the office
holder of his or her duty of  loyalty,  unless the office  holder  acted in good
faith and had  reasonable  cause to assume that such act would not prejudice the
company;  (b) a breach  by the  office  holder of his or her duty of care if the
breach  was  committed  intentionally  or  recklessly;  (c) any act or  omission
committed with the intent to unlawfully yield a personal profit; or (d) any fine
imposed on the office holder.

         Under the Israeli Companies Law, the procurement of insurance  coverage
for  directors  and  officers of a company  requires  the  approval of our Audit
Committee and Board of Directors, and if the beneficiary is a director, also the
approval of the shareholders.

                                        9




         We currently  maintain a directors' and officers'  liability  insurance
policy with a per claim and aggregate  coverage  limit of $2,500,000  (including
legal costs  incurred in Israel).  Our Board of Directors  deems it to be in our
company's  best  interest to increase  the  coverage  under such policy to a per
claim and aggregate coverage limit of $5,000,000.

         The increase of coverage  under our existing  directors'  and officers'
liability  insurance  policy from  $2,500,000 to $5,000,000  was approved by our
Audit Committee and Board of Directors.

         It is therefore  proposed that at the Meeting,  shareholders  adopt the
following resolution:

         "RESOLVED,  that the increase of coverage under our existing directors'
         and  officers'  liability  insurance  policy  to  $5,000,000  is hereby
         approved."

         Under the Israeli Companies Law, the affirmative vote of the holders of
a majority of the  ordinary  shares  represented  at the Meeting in person or by
proxy and entitled to vote and voting thereon will be necessary for  shareholder
approval  of the  foregoing  resolution.  In  order  for this  resolution  to be
effective with respect to those directors who are controlling shareholders,  the
item will  require  the  affirmative  vote of the  holders of a majority  of the
ordinary  shares  represented  and voting at the  Meeting,  provided  one of the
following  conditions  is met:  (i) at  least  one-third  of the  non-interested
shareholders  voting  with  respect  to the item are  included  in the  majority
(excluding the vote of abstaining shareholders); or (ii) the total shareholdings
of the  non-interested  shareholders  who vote against the item do not represent
more than 1% of the voting rights in our company.

         The Board of Directors recommends a vote FOR the foregoing resolution.

                       IV. REVIEW OF THE AUDITOR'S REPORT,
             DIRECTORS' REPORT AND CONSOLIDATED FINANCIAL STATEMENTS

         At the  Meeting,  our  Auditor's  Report,  Directors'  Report  and  the
Consolidated  Financial  Statements for the year ended December 31, 2003 will be
presented.  The Company  will hold a discussion  with  respect to the  financial
statements  at the  Meeting.  This  Item  4  will  not  involve  a  vote  of the
shareholders.

                                  OTHER MATTERS

         The Board of Directors  does not intend to bring any matters before the
Meeting other than those specifically set forth in the Notice of the Meeting and
knows of no  matters to be brought  before the  Meeting by others.  If any other
matters  properly  come before the Meeting,  it is the  intention of the persons
named in the  accompanying  proxy to vote  such  proxy  in  accordance  with the
judgment of the Board of Directors.

         A COPY OF THE  COMPANY'S  2003 ANNUAL REPORT ON FORM 20-F AS FILED WITH
THE  SECURITIES  AND EXCHANGE  COMMISSION IS AVAILABLE  WITHOUT  CHARGE TO THOSE
SHAREHOLDERS WHO WOULD LIKE MORE DETAILED INFORMATION CONCERNING THE COMPANY. TO
OBTAIN A COPY, PLEASE WRITE TO: MR. YOSSI BRIKMAN, MER TELEMANAGEMENT  SOLUTIONS
LTD., 22 ZARHIN STREET, RA'ANANA, 43662 ISRAEL.

                                            By Order of the Board of Directors,

                                            Yossi Brikman
                                            Corporate Secretary




Dated: June 18, 2004


                                       10





                                                                          ITEM 2




                        MER TELEMANAGEMENT SOLUTIONS LTD.

           THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

         The  undersigned  hereby  appoint(s)  Chaim Mer and Yossi  Brikman,  or
either of them, attorneys or attorney of the undersigned, for and in the name(s)
of the  undersigned,  with power of substitution  and revocation in each to vote
any and all ordinary shares, par value NIS 0.01 per share, of MER Telemanagement
Solutions Ltd. (the "Company"),  which the undersigned would be entitled to vote
as fully as the  undersigned  could if personally  present at the Annual General
Meeting of Shareholders of the Company to be held on July 23, 2004 at 10:00 a.m.
at the  principal  offices of the Company,  22 Zarhin  Street,  Ra'anana  43662,
Israel and at any adjournment or adjournments  thereof,  and hereby revoking any
prior  proxies to vote said shares,  upon the  following  items of business more
fully  described in the notice of and proxy  statement  for such Annual  General
Meeting (receipt of which is hereby acknowledged):

THIS PROXY WHEN PROPERLY EXECUTED WILL BE VOTED AS SPECIFIED. IF NO DIRECTION IS
GIVEN,  THIS  PROXY  WILL BE VOTED  FOR (i) THE  ELECTION  OF THE  NOMINEES  FOR
DIRECTOR AND (ii) PROPOSALS 2 AND 3 SET FORTH ON THE REVERSE. VOTES CAST FOR THE
NOMINEES  FOR  OUTSIDE  DIRECTOR  WILL NOT BE COUNTED  UNLESS YES OR NO HAS BEEN
SPECIFIED WITH RESPECT TO WHETHER THE SHAREHOLDER HAS A CONTROLLING  INTEREST IN
THE COMPANY.  VOTES CAST FOR PROPOSAL 3 WILL NOT BE COUNTED UNLESS YES OR NO HAS
BEEN SPECIFIED AS TO WHETHER THE SHAREHOLDER HAS A PERSONAL INTEREST (AS DEFINED
IN THE PROXY STATEMENT) WITH RESPECT TO THE PROPOSAL.




                (Continued and to be signed on the reverse side)




                    ANNUAL GENERAL MEETING OF SHAREHOLDERS OF
                        MER TELEMANAGEMENT SOLUTIONS LTD.
                                  July 23, 2004

                           Please date, sign and mail
                             your proxy card in the
                            envelope provided as soon
                                  as possible.

     Please detach along perforated line and mail in the envelope provided.
--------------------------------------------------------------------------------
   THE BOARD OF DIRECTORS RECOMMENDS A VOTE "FOR" ALL OF THE PROPOSALS BELOW.
        PLEASE SIGN, DATE AND RETURN PROMPTLY IN THE ENCLOSED ENVELOPE.
          PLEASE MARK YOUR VOTE IN BLUE OR BLACK INK AS SHOWN HERE [X]
--------------------------------------------------------------------------------

1A. The election of five directors for terms expiring in 2005.

[ ] FOR ALL NOMINEES

[ ]WITHHOLD AUTHORITY FOR ALL NOMINEES

[ ] FOR ALL EXCEPT
      (See instructions below)

NOMINEES:
( )CHAIM MER
( )ALON AGINSKY
( )ISAAC BEN-BASSAT
( )STEVEN J. GLUSBAND
( )YAACOV GOLDMAN

INSTRUCTION:        To withhold authority to vote for any individual nominee(s),
------------        mark "FOR ALL  EXCEPT"  and fill in the circle  next to each
                    nominee you wish to withhold, as shown here: (X)

         Pursuant  to  Israeli  law,  in  order  to  ensure  specific   majority
         requirements  we are  required  to ask  you if you  have a  controlling
         interest in the Company  with  respect to the  election of the nominees
         for outside director.

1B. To elect Dr. Yehoshua Gleitman as an outside director.

                           [ ] FOR         [ ] AGAINST      [ ] ABSTAIN

Do you have a controlling interest with respect to the election of Dr. Yehoshua
Gleitman as an outside director?   YES ____ NO _____


1C. To elect Prof. Nava Pliskin as an outside director.

                           [ ] FOR         [ ] AGAINST      [ ] ABSTAIN

Do you have a controlling interest with respect to the election of Prof. Nava
Pliskin as an outside director?   YES ____ NO _____


2.   To ratify the  appointment  of Kost Forer  Gabbay &  Kasierer,  a Member of
     Ernst & Young  Global,  as our  independent  auditors  for the year  ending
     December 31, 2004 and authorization for the Board of Directors to fix their
     compensation.

                           [ ] FOR         [ ] AGAINST      [ ] ABSTAIN

         Pursuant  to  Israeli  law,  in  order  to  ensure  specific   majority
         requirements we are required to ask you if you have a personal interest
         (as described in the proxy statement) with respect to Proposal 3.


3.   To approve the  increase  of  coverage  under our  existing  directors  and
     officers' liability insurance policy to $5,000,000.


                           [ ] FOR         [ ] AGAINST      [ ] ABSTAIN

Do you have a personal interest with respect to Item 3?   YES ____ NO _____


To change the address on your  account,  please  check the box at right and
indicate  your new address in the  address  space  above.  Please note that
changes to the  registered  name(s) on the account may not be submitted via
this method. [ ]


Signature of Shareholder [              ] Date [             ]
Signature of Shareholder [              ] Date [             ]


Note:  Please  sign  exactly as your name or names  appear on this  Proxy.  When
shares are held  jointly,  each holder  should  sign.  When signing as executor,
administrator, attorney, trustee or guardian, please give full title as such. If
the signer is a corporation,  please sign full corporate name by duly authorized
officer,  giving full title as such. If signer is a partnership,  please sign in
partnership name by authorized person.







                                   SIGNATURES


         Pursuant to the  requirements  of the Securities  Exchange Act of 1934,
the  registrant  has duly  caused  this report to be signed on its behalf by the
undersigned, thereunto duly authorized.



                                            MER TELEMANAGEMENT SOLUTIONS LTD.
                                            ---------------------------------
                                              (Registrant)



                                            By: Yossi Brikman
                                               --------------
                                                Yossi Brikman
                                                Chief Financial Officer


Date: June 21, 2004