UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported) April 23, 2004 THE COMMERCE GROUP, INC (Exact name of registrant as specified in its charter) Massachusetts 001-13672 04-2599931 (State or other (Commission File (IRS Employer jurisdiction Number) Identification of Incorporation) No.) 211 Main Street, Webster, Massachusetts 01570 (Address of principal executive offices) (Zip Code) Registrants telephone number, including area code: (508) 943-9000 Page 1 of 8 The Commerce Group, Inc. Form 8-K April 27, 2004 Item 12. RESULTS OF OPERATIONS AND FINANCIAL CONDITION The following information is being furnished under Item 12 - Results of Operations and Financial Condition. Such information, including the exhibit attached hereto, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liablitiy of that section. On April 23, 2004, The Commerce Group, Inc. (the "Company") issued a press release announcing its results for the quarter ended March 31, 2004. A copy of the press release is attached as Exhibit 99.1 to this Form 8-K. SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. THE COMMERCE GROUP, INC. April 27, 2004 /s/ Randall V. Becker Randall V. Becker Treasurer and Accounting Officer Page 2 of 8 Exhibit 99.1 Press Release RELEASE: Immediate (April 23, 2004) CONTACT: Randall V. Becker Treasurer (508) 949-4129 The Commerce Group, Inc. Announces 2004 First Quarter Results and Comparison to 2003 WEBSTER, Mass., April 23, 2004 -- The Commerce Group, Inc. (NYSE:CGI) today reported 2004 first quarter results. Net earnings were $51.0 million, or $1.56 per diluted share, compared to net earnings of $12.9 million or $0.40 per diluted share for 2003. During the first quarter of 2004, the Company had net realized investment gains of $20.5 million or $0.41 per diluted share compared to losses of $5.8 million or $0.19 per diluted share in the first quarter of 2003. A complete breakdown of this information is included in the attached tables. Earned premiums were $395.6 million for the first quarter of 2004 compared to $338.0 million for 2003. A schedule of direct written premiums to earned premiums is included in the attached tables. The first quarter GAAP consolidated operating combined ratio was 93.7% compared to 100.8% for 2003. The decrease in the combined ratio was the result of a decrease in the loss ratio, partially offset by an increase in the underwriting ratio. The Company's GAAP consolidated loss ratio for the first quarter of 2004 decreased to 71.3% from 81.2% during the same period last year. The improvement was the result of several factors, including: (1) an increase in average earned premium revenue per automobile; (2) a decline in the current year personal automobile physical damage claim frequency; and, (3) a decrease in the overall Commonwealth Automobile Reinsurers (C.A.R.) deficit. The Company's GAAP consolidated underwriting ratio increased to 22.4%, as compared to 19.6% for last year's first quarter, primarily as a net result of higher accrued contingent commissions offset by lower 2004 policy year mandated Massachusetts personal automobile commission rates. A complete presentation of March 31, 2004 and 2003 financial statement information, including a breakdown of the components of the combined ratio and realized investment gains and losses, is included in the financial statements attached to this press release. Additional supplemental financial information will be available on the Company's website at www.commerceinsurance.com, under the "Links" section of the "News and Investor Information" area. At March 31, 2004, the Company had authority to purchase approximately 280,000 additional shares of common stock under the current Board of Directors' stock re-purchase authorization. During the first quarter, the Company purchased 294,665 shares of treasury stock at an average price of $45.93 per share as a result of option exercises. The Company issued approximately 383,000 shares of common stock related to these option exercises. Page 3 of 8 MORE CGI 1Q'04 earnings (page 2 of 6) All quarterly figures are unaudited and all results are reported in accordance with accounting principles generally accepted in the United States (GAAP) with the exception of statutory operating ratios. About The Commerce Group, Inc. The Commerce Group, Inc. is headquartered in Webster, Massachusetts. Property and casualty insurance subsidiaries include The Commerce Insurance Company and Citation Insurance Company in Massachusetts, Commerce West Insurance Company in California, and American Commerce Insurance Company in Ohio. Through its subsidiaries' combined insurance activities, the Company is ranked as the 20th largest personal automobile insurance group in the country by the Auto Insurance Report, based on NAIC 2003 direct written premium information. Forward Looking Statements This press release may contain statements that are not historical fact and constitute "forward-looking statements" within the meaning of Section 27A of the Securities Act and Section 21E of the Securities Exchange Act. Statements about our expectations, beliefs, plans, objectives, assumptions or future events or performance are not historical facts and may be forward- looking. These statements are often, but not always, made through the use of words or phrases such as "anticipates," "estimates," "plans," "projects," "continuing," "ongoing," "expects," "may," "should," "management believes," "we believe," "we intend," and similar words or phrases. These statements may address, among other things, our strategy for growth, business development, regulatory approvals, market position, expenditures, financial results and reserves. Accordingly, these statements involve estimates, assumptions and uncertainties that could cause actual results to differ materially from those expressed in them. All forward-looking statements are qualified in their entirety by reference to the factors discussed throughout this press release and in our Forms 10-K and 10-Q, and other documents filed with the SEC. Among the key factors that could cause actual results to differ materially from forward-looking statements: ? the possibility of severe weather and adverse catastrophe experiences; ? adverse trends in claim severity or frequency; ? adverse state and federal regulations and legislation; ? adverse judicial decisions; ? adverse changes to the laws, regulations and rules governing the residual market system in Massachusetts; ? interest rate risk; ? rate making decisions for private passenger automobile policies in Massachusetts; ? potential rate filings; ? heightened competition; ? concentration of business within Massachusetts; ? market disruption in Massachusetts, if competitors exited the market or become insolvent; ? dependence on our executive officers; and, ? the economic, market or regulatory conditions and risks associated with entry into new markets and diversification. Page 4 of 8 MORE CGI 1Q'04 earnings (page 3 of 6) You should not place undue reliance on any forward-looking statement. The risk factors referred to above could cause actual results or outcomes to differ materially from those expressed in any forward-looking statement made by us or on our behalf. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events. New factors emerge from time to time, and it is not possible for us to predict which factors will arise. In addition, we cannot assess the impact of each factor on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Page 5 of 8 (Tables Follow) CGI 1Q '04 earnings (page 4 of 6) THE COMMERCE GROUP, INC. (NYSE:CGI-news) CONSOLIDATED BALANCE SHEETS March 31, 2004 and 2003 (Thousands of Dollars, Except Per Share Data) Unaudited March 31 March 31 ASSETS 2004 2003 Investments Fixed maturities, at market $ 1,668,640 $ 808,990 Preferred stocks, at market $ 354,702 $ 308,678 Common stocks, at market $ 94,711 $ 95,780 Preferred stock mutual funds, at equity $ 56,387 $ 274,497 Mortgage loans $ 15,788 $ 22,850 Cash and cash equivalents $ 164,197 $ 172,783 Other investments $ 27,435 $ 23,230 Total investments $ 2,381,860 $ 1,706,808 Accrued investment income $ 18,999 $ 14,203 Premiums receivable $ 421,093 $ 368,989 Deferred policy acquisition costs $ 168,610 $ 152,554 Property and equipment $ 52,137 $ 52,015 Due from reinsurers $ 120,876 $ 102,658 Residual market receivable $ 205,442 $ 169,540 Deferred income taxes $ 21,713 $ 29,010 Receivable for securities sold $ 366 $ 5,053 Other assets $ 17,446 $ 13,499 Total assets $ 3,408,542 $ 2,614,329 Liabilities Losses and LAE $ 976,813 $ 857,162 Unearned premiums $ 893,028 $ 778,129 Bonds payable $ 298,035 $ - Current income taxes $ 12,403 $ 1,749 Deferred income $ 8,271 $ 7,269 Contingent commissions accrued $ 41,168 $ 28,035 Payable for securities purchased $ 97,046 $ 63,075 Outstanding checks payable $ 37,231 $ 41,834 Other liabilities $ 60,612 $ 44,465 Total liabilities $ 2,424,607 $ 1,821,718 Minority interest $ 4,548 $ 4,123 Stockholders' equity Preferred stock - - Common stock $ 19,673 $ 19,141 Paid-in capital $ 84,378 $ 39,570 Net accumulated other comprehensive income $ 36,484 $ 28,769 Retained earnings $ 1,038,273 $ 880,297 Stockholders' equity before treasury stock $ 1,178,808 $ 967,777 Treasury stock $ (199,421) $ (179,289) Total stockholders' equity $ 979,387 $ 788,488 Total liabilities, minority interest and stockholders' equity $ 3,408,542 $ 2,614,329 Common shares outstanding 32,482,700 31,879,835 Stockholders' equity per share $ 30.15 $ 24.73 Page 6 of 8 CGI 1Q '04 earnings (page 4 of 6) THE COMMERCE GROUP, INC. (NYSE:CGI-news) CONSOLIDATED STATEMENTS OF EARNINGS Three Months Ended March 31, 2004 and 2003 (Thousands of Dollars, Except Per Share Data) Unaudited Three Months Ended March 31, 2004 2003 Revenues: Earned premiums $ 395,568 $ 337,987 Net investment income $ 27,815 $ 22,704 Premium finance and service fees $ 7,044 $ 6,330 Net realized investment gains (losses) $ 20,459 $ (5,844) TOTAL REVENUES $ 450,886 $ 361,177 Expenses: Losses and LAE $ 282,182 $ 274,394 Policy acquisition costs $ 92,224 $ 69,502 Interest expense & amortization of bond fees $ 4,583 $ - TOTAL EXPENSES $ 378,989 $ 343,896 Earnings before income taxes and minority interest $ 71,897 $ 17,281 Income taxes $ 20,752 $ 4,405 Earnings before minority interest $ 51,145 $ 12,876 (Less) plus (income) loss in minority interest in subsidiary $ (105) $ 44 NET EARNINGS $ 51,040 $ 12,920 COMPREHENSIVE INCOME $ 58,441 $ 16,425 EARNINGS PER COMMON SHARE: BASIC $ 1.58 $ 0.40 DILUTED $ 1.56 $ 0.40 Cash dividends paid per common share: $ 0.32 $ 0.31 Weighted average shares outstanding: BASIC 32,337,398 31,977,554 DILUTED 32,766,819 32,161,730 Page 7 of 8 CGI 1Q '04 earnings (page 6 of 6) THE COMMERCE GROUP, INC. (NYSE:CGI - news) ADDITIONAL EARNINGS INFORMATION Three Months Ended March 31, 2004 and 2003 (Thousands of Dollars, Except Per Share Data) Unaudited March 31, 2004 2003 ADDITIONAL EARNINGS INFORMATION: Direct written premiums to earned premiums reconciliation: Direct written premiums $ 498,587 $ 448,794 Assumed premiums $ 34,078 $ 27,983 Ceded premiums $ (54,991) $ (49,742) Net written premiums $ 477,674 $ 427,035 Increase in unearned premiums $ (82,106) $ (89,048) Earned premiums $ 395,568 $ 337,987 GAAP consolidated operating ratios: (1) Loss ratio 71.3% 81.2% Underwriting ratio 22.4% 19.6% Combined ratio 93.7% 100.8% GAAP operating ratios for combined insurance subsidiaries only: (2) Loss ratio 70.2% 81.5% Underwriting ratio 21.6% 19.7% Combined ratio 91.8% 101.2% Breakdown of net realized investment gains (losses) Fixed maturities $ 9,658 $ 3,373 Preferred stocks $ 4,507 $ 981 Common stocks $ 4,439 $ 267 Preferred stock mutual funds due to increase in NAV $ 2,113 $ 5,611 Venture capital fund investments $ 1,699 $ (588) Other $ (189) $ (32) Other than temporary writedowns $ (1,768) $ (15,456) Net realized investment gains (losses) before tax $ 20,459 $ (5,844) Income tax (benefit) at 35% $ 7,161 $ (2,045) Net realized investment gains (losses) after tax and before impact of tax valuation allowance $ 13,298 $ (3,799) Impact of tax valuation allowance $ - $ (2,380) Net realized investment gains (losses) after tax and after impact of tax valuation allowance $ 13,298 $ (6,179) Per diluted share net realized gains (losses) after tax and after impact of tax valuation allowance $ 0.41 $ (0.19) (1) GAAP consolidated operating ratios are calculated as in (2) below using the combined insurance subsidiaries' loss and underwriting results, adding to them the expenses of the holding companies (corporate expenses) in order to equal the loss and underwriting expense amounts on the income statement. For purposes of the U/W ratio, underwriting expenses are grossed-up for the increase in deferred acquisition costs of $15,003 and $14,312 for 2004 and 2003, respectively. (2) GAAP operating ratios for combined insurance subsidiaries are calculated as follows: (a) The loss ratio represents losses and LAE divided by earned premiums; and, (b) The underwriting ratio represents underwriting expenses divided by net premiums written. No corporate expenses are included in the calculations. Page 8 of 8