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Charming Shoppes, Inc.
Investor Presentation
February 2008
2
Forward-Looking Statements
3
Dorrit J. Bern
Chairman, CEO and President
Eric M. Specter
Executive Vice President and CFO
Steven R. Wishner
Sr. Vice President, Finance
Dorrit J. Bern
Chairman, CEO and President
Eric M. Specter
Executive Vice President and CFO
Steven R. Wishner
Sr. Vice President, Finance
4
5
Today’s Presentation
•Business Specific Issues And Actions
•Challenging Retail And Economic
Environment
•Meeting The Retail And Economic
Challenges
•Summary
6
•Analyzing customer database in order to
more efficiently identify target customer
segments
>Deep dive on customer database to
enhance marketing strategy
•Grass-roots efforts at store level to
connect with core customers
•Changes made in executive
merchandising group
>Upgraded key merchandising positions
>Streamlined buying process to improve
reaction times
>Improved inventory turnover in seasonal
merchandise
•Negative sales trends in each of
our retail brands
•Decreases in store traffic
>Core credit customer base still
shopping our stores
>Non-core customers shopping less
frequently
•Rapidly changing buying
preferences of our customer
>Need more compelling merchandise
assortments
>Need to react more quickly to
changing consumer preferences
>Customer buying closer to need
>Customer viewing apparel as more
discretionary
Issues
Actions
Business Specific Issues And Actions
7
•New leadership in catalog business
•Overhaul of all catalogs in
merchandising and presentation
•Reduced amount of prospecting
•Higher penetration in e-commerce
>Identifying new targeted customers
for e-commerce
•Changes made throughout the year
have resulted in improvement in
catalog sales trends
•Declining response rates
in our catalog business
>Occurring in both the core
customer file and in
prospecting
Issues
Actions
Business Specific Issues And Actions
8
Challenging Retail And
Economic Environment
•Reduced consumer demand for women’s
moderate apparel
•Consumers' disposable income levels are
being eroded, resulting in constrained
purchasing behavior
9
Meeting The Retail And
Economic Challenges
•Focusing Management Attention on Core Brands
>Closure of Petite Sophisticate Retail concept
>Rationalized catalog titles
•Improving Lane Bryant Merchandising
>More fashion-basic product offerings
>Strengthened merchandise team
•Streamlining Operations
>Relocation of Catherines from Memphis to Bensalem
>13% reduction in corporate and field management positions
>Consolidation of marketing functions
•Closing 150 Underperforming Stores
>Primarily at the Fashion Bug brand
10
Meeting The Retail And
Economic Challenges
•Decreasing Capital Expenditures For FY 2009
>30% decrease from fiscal 2008 levels, mainly through a 50%
reduction of planned store openings
•Reducing Expenses
>Decreasing corporate and divisional overhead expenses
•Decreasing Inventory Levels
>Entering FY 2009 with less seasonal and clearance inventory
•Repurchasing Shares
>10.3 million shares repurchased in April 2007
>Repurchased 24 million shares or 19% of outstanding shares in
fiscal 2008
>New $200 million share repurchase program announced in
November 2007
11
*Management estimates
Financial Impact* Of
Recent Actions
•Streamlining Initiatives Are Projected To:
>Generate positive cash flow
>Result in approximately $28 million in
annualized savings
>Reduce capital expenditures by
approximately $43 million in fiscal 2009
>Result in $10.8 million after-tax
non-recurring charge
12
Summary
•Management team taking steps to improve
profitability
•Focusing on core businesses
>Closure of Petite Sophisticate Retail concept
•Streamlining operations
>Creation of Fashion Retail Group strengthens
management’s focus
•Improving product offering
•Managing expenses
•Generating positive cash flow
Charming Shoppes, Inc.
Investor Presentation
February 2008